Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Wait Times
Many customers reported long wait times for service, often exceeding their scheduled appointments.
Store Organization
Several reviews mentioned disorganization within the store, leading to confusion and frustration among customers.
Technical Support
Experiences with technical support varied, with some customers praising the assistance while others reported incompetence and unresolved issues.
DB
davis bonilla
6 days ago
2.0
Slow service, was not able to speak with a representative during my visit.
ST
Steve Tokatlyan
Dec 17, 2025
1.0
It’s just complete waste of time coming to this store, the whole purchase process is ridiculous, sure you buy something, go get checked in, wait by a table and hope someone will be with you in 30 minutes, there are several people ahead of you. This why people don’t go out shopping.
MC
Max C.
Nov 29, 2025
5.0
Always great experience and service here. My favorite location to go. Me and family like it so much, so we pick up our gear here instead of shipping. Courteous and highly professional staff.
JC
James C
Oct 25, 2025
1.0
Rude and uninformed workers here. They do not know store policies and will refuse returns if you’re not of “certain” type. They acted like I am trying to return a counterfeit when I had an unopened box with receipt in hand of an item purchased on the same day. I’ve not had a good experience at Apple store in a long time.
PR
Peterson Remy
Oct 21, 2025
1.0
Worse Apple Store. After my experience at this store, i don’t think I would buy apple products anymore. Sales person are arrogant, rude, entitled.
Apple Burlington offers a range of Apple products including iPhone, Mac, Apple Watch, iPad and more.
Can I get technical support at Apple Burlington?
Yes, Apple Burlington provides technical support services at the Genius Bar for any Apple device issues.
What are the regular store hours for Apple Burlington?
Apple Burlington is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Burlington open on holidays?
Apple Burlington is closed on November 27, 2025 and December 25, 2025. On other holiday dates, they have special hours, typically 9:00 AM to 9:00 PM or as noted.
Does Apple Burlington offer in-store pickup and delivery services?
Yes, Apple Burlington offers both in-store pickup and delivery services for your convenience.
Is Apple Burlington accessible for customers with disabilities?
Yes, Apple Burlington has a wheelchair accessible entrance to accommodate customers with disabilities.
What payment methods are accepted at Apple Burlington?
Apple Burlington accepts debit card payments as well as mobile NFC payments such as Apple Pay.
What nearby places can I visit after shopping at Apple Burlington?
After shopping at Apple Burlington, you can visit nearby stores like Lids for hats and fashion accessories, The LEGO Store for toys, and Tory Burch for women's clothing and shoes.
Are there any nearby health or beauty stores near Apple Burlington?
Yes, nearby you can find Aveda Store for cosmetics and beauty supplies, The Threading Spa for beauty and hair removal services, and Burlington Optometrics Associates for eye care.
Where can I find nearby clothing and footwear stores around Apple Burlington?
Nearby clothing and footwear stores include Stride Rite (Burlington Mall) for shoes, Abercrombie & Fitch for men's clothing, and Anthropologie for women's clothing and fashion accessories.