Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
833 reviews
5 stars
428
4 stars
131
3 stars
52
2 stars
38
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rudeness and incompetence.
Wait Times
Long wait times reported for both appointments and walk-ins, leading to frustration among customers.
Staff Knowledge
Inconsistent knowledge among staff, with some being praised for their expertise while others were criticized for providing inaccurate information.
Store Organization
Customers noted disorganization in the store, with some feeling ignored or overlooked by staff.
Positive Experiences
Several customers highlighted positive interactions with specific employees who provided excellent service.
- JCJames COct 25, 20251.0Rude and uninformed workers here. They do not know store policies and will refuse returns if you’re not of “certain” type. They acted like I am trying to return a counterfeit when I had an unopened box with receipt in hand of an item purchased on the same day. I’ve not had a good experience at Apple store in a long time.
- PRPeterson RemyOct 21, 20251.0Worse Apple Store. After my experience at this store, i don’t think I would buy apple products anymore. Sales person are arrogant, rude, entitled.
- RHRandy HOct 18, 20251.0Not employing geniuses any more
- SBSharon BaschOct 15, 20255.0My experience at the Burlington Mall location was excellent Well organized , streamlined process. Not only did they resolve my issue , they went above & beyond to assist me. ( shout out to Alex & Sachi! ) Icing on the cake , they were so pleasant & patient. Defintely recommend
- BKBill KoshivasOct 14, 20251.0Went in for a battery replacement and lost all of my apps and deleted my ESIM. Very poor outcome
Frequently Asked Questions About Apple Burlington
What products can I find at Apple Burlington?
Apple Burlington offers a range of Apple products including iPhone, Mac, Apple Watch, iPad and more.
Can I get technical support at Apple Burlington?
Yes, Apple Burlington provides technical support services at the Genius Bar for any Apple device issues.
What are the regular store hours for Apple Burlington?
Apple Burlington is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Burlington open on holidays?
Apple Burlington is closed on November 27, 2025 and December 25, 2025. On other holiday dates, they have special hours, typically 9:00 AM to 9:00 PM or as noted.
Does Apple Burlington offer in-store pickup and delivery services?
Yes, Apple Burlington offers both in-store pickup and delivery services for your convenience.
Is Apple Burlington accessible for customers with disabilities?
Yes, Apple Burlington has a wheelchair accessible entrance to accommodate customers with disabilities.
What payment methods are accepted at Apple Burlington?
Apple Burlington accepts debit card payments as well as mobile NFC payments such as Apple Pay.
What nearby places can I visit after shopping at Apple Burlington?
After shopping at Apple Burlington, you can visit nearby stores like Lids for hats and fashion accessories, The LEGO Store for toys, and Tory Burch for women's clothing and shoes.
Are there any nearby health or beauty stores near Apple Burlington?
Yes, nearby you can find Aveda Store for cosmetics and beauty supplies, The Threading Spa for beauty and hair removal services, and Burlington Optometrics Associates for eye care.
Where can I find nearby clothing and footwear stores around Apple Burlington?
Nearby clothing and footwear stores include Stride Rite (Burlington Mall) for shoes, Abercrombie & Fitch for men's clothing, and Anthropologie for women's clothing and fashion accessories.