The staff is frequently described as friendly, caring, and knowledgeable, with many customers expressing appreciation for their compassion and support.
Customer Service
While many reviews highlight excellent customer service, there are notable complaints about rude receptionists and issues with appointment scheduling.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that charges were higher than expected or that they were charged for services not rendered.
Facility Cleanliness
The clinic is generally reported as clean and well-maintained, contributing to a positive experience for pet owners.
Mixed Experiences
While many customers have had positive experiences, there are significant complaints regarding misdiagnoses and poor treatment outcomes.
MJ
Marie joseph
Dec 10, 2025
5.0
Staff is super friendly! We adopted a puppy 9 months ago and the staff here have been super supportive and helpful
JF
Jamie Frada
Oct 26, 2025
5.0
I got Major as a puppy and he was sick, but the Doctors here were able to get him felling good and he's doing great now.
AF
Amanda Fenton
Sep 13, 2025
5.0
I highly recommend this vet. I've been taking my cat here since he was a kitten. They are friendly and care about your pet.
NB
Nancy Brueggeman
Aug 29, 2025
1.0
Came here two weeks ago for an exam and they gave my cat a distemper. Booked an appointment for a booster shot ONLY, go in, get that shot, and then they charge me for an exam and booster. $129. There was no exam done. So I don’t understand why I payed that. When I addressed it with the receptionist she was wicked rude. I’m all set, don’t recommend. This vet office just appears greedy for money. The “free first exam” is a scam, go somewhere else
AL
Amy Levine
Aug 21, 2025
5.0
We have been taking our kids to this clinic for 25 years, before it became VCA. Dr. Sefchuk and Jimmy the Vet tech are the most knowledgeable, helpful, caring and compassionate people we have had taking care of our kids. Everyone else is awsome as well. Thank you for taking the best care of our kids.
Frequently Asked Questions About VCA North Main Street Veterinary Clinic
What are the regular operating hours of VCA North Main Street Veterinary Clinic?
The clinic is open Monday, Tuesday, Thursday from 7:30 AM to 6:30 PM, Wednesday and Friday from 7:30 AM to 5:30 PM, and Saturday from 7:30 AM to 12:00 PM. It is closed on Sundays.
Where is VCA North Main Street Veterinary Clinic located?
It is located at 1116 North Main Street, Brockton, MA 02301, USA.
What types of pets does VCA North Main Street Veterinary Clinic serve?
The clinic provides services primarily for cats and dogs.
What veterinary services does VCA North Main Street Veterinary Clinic offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, pet wellness exams, physical exams, preventive care, spay and neuter, vaccines, weight loss programs, and wellness exams for puppies, kittens, and senior pets.
Does VCA North Main Street Veterinary Clinic have any health and safety protocols?
Yes, the clinic follows health and safety protocols based on health care best practices as well as state and local guidance and regulations.
How can I contact VCA North Main Street Veterinary Clinic?
You can reach the clinic by calling +1 508-584-1476 or +1 508-436-2287.
Is there a special offer for new clients at VCA North Main Street Veterinary Clinic?
Yes, new clients can get a free first exam coupon by visiting their website.
What nearby places can I visit around VCA North Main Street Veterinary Clinic?
Nearby, you can visit North End Market & Deli for sandwiches, Dairy Queen for ice cream and fast food, and EJ Dance St Brockton if interested in dance classes.
How can nearby places like North End Market & Deli enhance my visit to the clinic?
You can grab a meal or a snack at North End Market & Deli before or after your visit to the clinic, making your visit more convenient and enjoyable.
Are there any other services or businesses near VCA North Main Street Veterinary Clinic I might find useful?
Yes, there are dental offices like Shah Rashmi DMD and Incredible Dental, real estate services like Jack Conway Realty, and beauty salons such as Milcois Salon nearby.