Business Details
250 Granite St, Braintree, MA
02184, United States
Certified by Verizon • Feb 22, 2026
(781) 843-7900
Certified by Verizon • Feb 22, 2026
http://www.verizon.com/stores/massachusetts/braintree/south-shore-plaza-ma-R00000342234
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Braintree for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
265 reviews
5 stars
142
4 stars
22
3 stars
13
2 stars
7
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised specific employees like Steve and Maurice for their helpfulness and professionalism, others reported poor service, unhelpful staff, and negative experiences.
Staff Knowledge
Several reviews highlighted knowledgeable staff members who provided excellent assistance, but there were also complaints about staff being unprofessional or lacking the necessary expertise.
Long Wait Times
Many customers expressed frustration with long wait times and inadequate staffing, leading to poor service experiences.
Sales Practices
There are concerns about aggressive sales tactics and misinformation regarding promotions and pricing, with some customers feeling pressured or misled.
- NPnilesh patelFeb 8, 20265.0Quick in and out trip for upgrading 3 devices. A+ service by Steve.
- KAKboudreau@gmail.com Anastasia1Jan 13, 20265.0Steve at the South Shore Plaza helped me so much with my phone. He's always pleasant when I go there and his dad jokes were hilarious "67".
- MHMichael HankesDec 22, 20255.0I have been coming to this location for over a decade if not more. Steve has been taking care of me since then (676767). If you need anything. Definitely see steve. He is honest, diligent, and speedy as can be. I only deal with Steve when upgrading my lines. 6767
- TBTheBookof BeloveDec 18, 20251.0Incompetent is the only word that comes to mind. No one knows what they are doing in this store
- KCKaleigh CoxDec 9, 20255.0I had an incredible experience at Verizon and it couldn’t have been possible without Steve! I was hesitant to go in at first, but he was so friendly when he greeted me and didn’t make me feel pressured at all. After I got approved for a new phone and plan, which I didn’t think would even be possible, Steve explained each step of the process very thoroughly and transferred everything from my old phone to my new iPhone 17 Pro!!!! He also ensured I had the contact information for anything I might need related to my phone and plan in the future. I couldn’t be more happy and grateful for the service Steve provided and absolutely love my new phone I’ve desperately wanted for so long that he helped make possible!!!
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Certified February 22, 2026Yext Knowledge Graph
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