Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Boston for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.3
246 reviews
5 stars
95
4 stars
35
3 stars
36
2 stars
18
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff like Simba and Gregory, while others report rude and unprofessional behavior from various associates.
Staff Knowledge
Several reviews indicate a lack of knowledge among staff, leading to misinformation and unresolved issues for customers.
Store Experience
Customers frequently mention long wait times and understaffing, contributing to a frustrating shopping experience.
Sales Pressure
Some customers felt pressured by sales tactics, leading to dissatisfaction with their interactions.
- LFLisa FeingoldDec 8, 20255.0This location has wonderful customer service! The store sales associates are knowledgeable and Dio in particular was very helpful. I bought a new Samsung Flip 7 and the experience was so good, my husband went back to buy one a week later! I also had a small issue with the case come up and Wilki was so helpful in replacing it.
- CSCaroline ShulmanOct 23, 20251.0The staff at this location take extreme pleasure in inconveniencing the customers who enter their store. Rude, unkind and will laugh in your face for asking questions. Do yourself a favor and visit the Verizon store a few blocks away on Causeway St if you have to go to one.
- EREmmett RynneJul 12, 20245.0Came in to ask to use a phone charger to charge my phone for a bit, let me use it no problem. Great people.
- JKJustin KwiatkowskiMay 3, 20224.0Excellent experience, good customer service. Best cell phone provider in America
- JAJuan Trippe Aviation Pioneer and Founder Pan AmOct 27, 20163.0Pretty
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Boston?
The Verizon store in Boston is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 11:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.
What products does the Verizon Boston store offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL, as well as services like FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a more convenient shopping experience.
What delivery and pickup options are available at Verizon Boston?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What payment methods does Verizon Boston accept?
The store accepts checks, debit cards, and mobile NFC payments and does not require cash-only transactions.
Where is the Verizon store located in Boston?
The Verizon store is located at 340 Washington St, Boston, MA 02108.
Which brands can I find smartphones from at Verizon Boston?
You can find smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Are there any nearby places to grab a coffee before or after visiting Verizon Boston?
Yes, Dunkin Donuts and Greco, both coffee shops, are nearby, perfect for a coffee break before or after your visit.
What dining options are near Verizon Boston?
Nearby dining options include Al's State Street Cafe, Shake Shack, McDonald's, and Dunkin Donuts, offering a variety of fast food, sandwiches, burgers, and breakfast items.
Are there any jewelry stores close to Verizon Boston where I can shop?
Yes, several jewelry stores like Cinar Jewelry, Santisi & Bove Inc, Khan Diamonds Inc., Amoroso Jewelers, and Boston Watch and Clock Repair are located nearby.