Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 168 Great Rd, STE 6 in Bedford, MA 01730
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
384 reviews
5 stars
358
4 stars
7
3 stars2
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Bryan, Elisa, and Sal.
Efficiency
Many reviews highlighted the efficiency of service, with staff managing multiple customers and resolving issues quickly.
Professionalism
Employees were frequently described as professional and courteous, contributing to a positive shopping experience.
Knowledgeable Staff
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Mixed Experiences
While many had positive experiences, some customers reported issues with billing and service promises not being honored.
- RHRobert HannonNov 12, 20255.0Very happy
- KMKatrina MagnoNov 8, 20255.0Anthony was super nice and helpful!
- BKBill KeatingOct 23, 20252.0Very disappointed by recent experience. Brought an elderly family member in to upgrade phone. Was assured monthly bill would not change...only to have it go up by $250+/month. Repeated visits and 6 weeks later, and no response/resolution, just attitude and false assurances they would fix this. Would not recommend.
- ANAnya NeizlerOct 4, 20255.0We had the best experience with Elmer, he was professional, helpful and very kind! We will definitely come back
- SCShawn CookAug 17, 20255.0Ana was very polite and very helpful she got me a new phone and accessories all today for 310.00 dollars
Frequently Asked Questions About Verizon
What is Russell Cellular's relationship with Verizon?
Russell Cellular is an independently owned Verizon Authorized Retailer offering Verizon products and services.
Where is the Russell Cellular store located in Bedford, MA?
The store is located at 168 Great Rd, Unit E, Bedford, MA 01730, US.
What are the store hours for Russell Cellular in Bedford, MA?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of mobile devices does Russell Cellular offer?
Russell Cellular offers devices from Verizon, Samsung, Google, Apple, Motorola, and LG.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Russell Cellular offer in-store pickup for online orders?
Yes, in-store pickup is available for customers.
Is Russell Cellular accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby dining options customers can visit before or after shopping at Russell Cellular?
Customers can enjoy meals at nearby restaurants such as Ka-noon Thai Cuisine, Cafe Luigi (Italian restaurant), or Five Guys (burger restaurant).
What nearby places can customers visit around Russell Cellular for relaxation or beauty treatments?
Nearby options include Hand and Stone Massage and Facial Spa, United Nails and Spa, and European Wax Center for massage, nail, and beauty services.
Where can customers find nearby postal services when visiting Russell Cellular?
There are several nearby post offices including the United States Postal Service, Post Office-Bedford, USPS, and US Post Office.