Verizon

4.6
606 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Auburn’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
46 Auburn St, Auburn, MA
01501, United States

Hours

Reviews

4.6
599 reviews
5 stars
517
4 stars
18
3 stars
11
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported rude and unhelpful interactions.

Staff Knowledge

Many customers highlighted the staff's knowledge and professionalism, particularly mentioning specific employees who provided excellent assistance.

Sales Experience

Several reviews noted a positive sales experience, with staff helping customers find the best deals and options without being pushy.

Store Environment

The store was generally described as clean and welcoming, contributing to a pleasant shopping experience.

Problem Resolution

Some customers expressed frustration with unresolved issues and poor follow-up, indicating inconsistency in problem resolution.
  • BM
    Bigzy Morrison
    5 days ago
    5.0
    When I started my contract with Verizon all the employees are very helpful and good people I highly recommend them
  • LL
    Laura
    6 days ago
    1.0
    Cisco Figueroa made changes to my account without my authorization and FORGED MY SIGNATURE. My elderly mother needed a phone charger and instead Cisco talked her into a new phone and made changes to my account without my permission or authorization costing my mother over $300 that day and increased my monthly bill. He even added on things that she will never need or use like cloud storage. Highly unethical salesman!! Avoid this store!!
  • CB
    Christina Bui
    Oct 7, 2025
    1.0
    Rude service. We were second in line but the sales rep took the customer after us because he didnt want to directly answer our question.
  • KB
    Kenneth Bui
    Oct 7, 2025
    1.0
    Poor customer service, unhelpful, lame attitude. Other customers who came in after us were serviced first
  • KP
    Kimberly Persson
    Oct 1, 2025
    5.0
    Had a wonderful experience. Was there for a little bit but was met with prompt service and was helped out throughout the entire process. They did everything from setting up our phones to helping us find a way to reduce our bill and get us even better upgrades than we were anticipating. We left extremely satisfied and we’ll be recommending this location to any of our Verizon friends!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Auburn, MA?

The Verizon store is located at 46 Auburn St, Auburn, MA 01501.

What are the store hours for the Verizon at 46 Auburn St?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sundays from 11:00 AM to 7:00 PM.