Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 77 Main St, Unit B in Andover, MA 01810
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
478 reviews
5 stars
430
4 stars
23
3 stars5
2 stars5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Erick, for being knowledgeable, helpful, and providing excellent service.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and setups.
Professionalism
The staff demonstrated professionalism and patience, effectively addressing customer inquiries and concerns.
Positive Experiences
Overall, customers reported very positive experiences, often recommending the store and its staff to others.
- SMSarah Matar1 day ago5.0Erik did a great job of helping me today. He’s efficient and super helpful, so glad I went to him and this store location to get my new iPhone.
- JDJoshua DroletDec 29, 20255.0Excellent store that works with you to get the best deal (sometimes better than official Verizon store deals) and usually with a case, screen protector and charger block.
- MDMichelle DuboisDec 29, 20255.0I walked in early…Erick was waiting for me and squared me away with all of my issues immediately! Many thanks for making my phone trade in so easy!!
- JZJeanne ZillioxDec 22, 20255.0Erik at Verizon in Andover is the best. I have bought phones here for the past three years. It is always so easy and seamless and he always gets me a great deal!
- ETElian TaverasDec 16, 20255.0I’ve been a Verizon customer for almost 10 years, and throughout that time I’ve consistently been assisted by Erick he’s currently at the Main St location in Andover. Every interaction with him has been a great experience. He’s knowledgeable, patient, and always makes sure everything is explained clearly and handled efficiently. It’s rare to receive such consistent, reliable service over the years, and Erick truly makes a difference. Highly recommend working with him if you get the chance!
Frequently Asked Questions About Verizon
What types of mobile devices and brands does Verizon at 77 Main St, Andover offer?
Verizon at 77 Main St, Andover offers devices from Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon at 77 Main St, Andover?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Andover offer in-store pickup for orders?
Yes, the store offers in-store pickup service for orders.
What payment methods are accepted at Verizon in Andover?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Andover wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Verizon at 77 Main St provide wireless and home internet services?
Yes, they provide wireless service, mobile service, home phone service, home internet, and Fios Home Internet.
Can you visit nearby coffee shops before or after shopping at Verizon in Andover?
Yes, you can visit nearby Caffè Nero or Andover Cars and Coffee for coffee and refreshments.
Are there real estate agents close to Verizon in Andover for customers moving to the area?
Yes, multiple real estate agents such as Walter D. Medley III, Courtney Hall-REALTOR Hive Property Group, and The Durling Group are nearby.
Where can customers find beauty and wellness services near Verizon in Andover?
Nearby options include Starlet Beautique, Accents On Hair, Andrea's Skin Care, and Andover Massage Therapy.
How can a customer contact the Verizon store at 77 Main St in Andover for inquiries?
You can call +1 978-623-0006 or email andover.ma@app.russellcellular.com for assistance.