Visit our store at Slidell for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being rude or unprofessional.
Employee Performance
Certain employees, like Jacob and Lauren, received high praise for their dedication and problem-solving skills, while others were noted for poor service.
Billing Issues
Several customers reported problems with billing, including unexpected charges and difficulties in resolving discrepancies.
Store Experience
Customers expressed frustration with long wait times and inadequate assistance, leading to a desire to switch providers.
Product Knowledge
There are concerns about staff knowledge regarding products and services, with some customers feeling that employees lacked the necessary expertise.
ME
Mark Edward
6 days ago
5.0
Always lots of expert care and help at this branch. No matter how long . . . and longer . . . it takes they see it through until my issue is resolved. And with life, issues will crop up from time to time, guaranteed, with everything.
CS
Crystal Simon
Feb 16, 2026
1.0
If there was an option for a zero, I would choose it. Noah at this location is the most unhelpful staff member and extremely uneducated in the products he is there to sell.
JB
Jack B
Jan 27, 2026
2.0
As if paying 3 times as much for service that can't handle the load it's under isn't bad enough, trying to request decent customer service from some agents in person is even worse. Jacob helped with nothing. Didn't look up my number to see I'm a loyal customer for over a decade. Didn't try to take any responsibility or initiative. Looked like he really could not care any less. He said I was responsible for "my mistake" saying I "requested the wrong service" when I was charged 3 separate times for a new phone when a free screen repair was an available option and all I needed. Every time i needed the screen fixed, I called Verizon, and they NEVER offered me this info. An Assurion employee that used to work for VZW told me I had that option.
For so much money every month for over a decade, you'd think someone would care that you needed help and human with empathy to talk to and help find a solution.
Hopefully your loyalty department gives a shit today. Otherwise we'll be happy move all of our accounts away from Verizon, and site good ol' Jacob as the last straw.
Not mad, just disappointed. 👎
TL
Tonia Reese Lee
Dec 28, 2025
5.0
My sales associate Jahiem was awesome!
GM
GREENFAM Main
Nov 29, 2025
1.0
A month or two goes by and I thought my experience was great but then I looked into my bill and they added Verizon cloud after I specifically asked them not too. Now I have to go through Verizon online support for hours to get my money back.
What are the operating hours of the Verizon store in Slidell?
The Verizon store in Slidell is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What types of mobile phone brands does the Verizon Slidell store offer?
The Verizon store offers Apple, Samsung, Motorola, Google, Kyocera, and TCL smartphones.
Can I pick up my online Verizon order at the Slidell store?
Yes, you can choose in-store pickup or curbside pickup for online orders placed with the Verizon Slidell store.
How can I schedule an appointment at the Verizon store in Slidell?
You can schedule an in-store appointment online via Verizon's website or using the My Verizon app.
What services does Verizon in Slidell provide for business customers?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops, along with mobile, wireless internet, and voice plans.
Does the Verizon Slidell location accept mobile NFC payments?
Yes, Verizon in Slidell accepts payments via mobile NFC, debit cards, and checks, but not cash only.
Is the Verizon Slidell store located near any popular dining options?
Yes, it is near popular restaurants such as Five Guys, Felipe's Mexican Taqueria, BJ's Restaurant & Brewhouse, and Red Robin Gourmet Burgers, which are great for dining before or after your visit.
Are there wellness or spa facilities close to the Verizon store in Slidell?
Yes, nearby wellness and spa options include Massage Envy, Massage Envy - Slidell, Bellagio Nails & Spa, LA Fitness, and Esporta Fitness for relaxation and fitness.
What retail stores are located near Verizon in Slidell for additional shopping?
Nearby retail options include Old Navy for clothing, GNC Live Well for supplements, Mattress Direct for home decor, and Journeys for shoes and fashion accessories.
How can nearby places help me plan my visit to the Verizon store in Slidell?
You can plan your visit by enjoying meals at nearby restaurants like Panera Bread or Smoothie King, or relax at spas such as Bellagio Nails & Spa before or after your Verizon visit.
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