Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rudeness and lack of assistance.
Product Availability
Many customers expressed frustration with out-of-stock items and inaccurate online inventory, leading to dissatisfaction.
Geek Squad Experience
Geek Squad received positive remarks for their knowledgeable and efficient service, although some customers had negative experiences with returns and repairs.
Return Policy
Customers were unhappy with the new 15-day return policy, feeling it was too short and inflexible.
Store Environment
The store was noted for being clean and well-organized, but some customers reported issues with staff availability and responsiveness.
CB
Collin Bergeron
2 days ago
1.0
I just left this store.
I bought a 5070 graphics card for my gaming pc and when I got home it was already opened AND was bent in a few spots. I got it in Covignton but went to Slidell and you can tell the second I walked in they don’t believe it was their fault and refused refund and told me to go back to Covington store.
I called corporate and made a complaint, the staff in Slidell lied because corporate said they can 100% swap it out.
DG
Dreux G
Dec 24, 2025
1.0
Bought a pioneer 50in tv and Apple Watch both open box in “ excellent” condition. The TV screen looks like it was in a boxing match and the Apple Watch still had an Apple ID attached to it so pretty much a brick. I went with my toddler to return them. No one at the store would hep me bring the TV into the store so I didn’t have to worry about someone hitting my child with a car trying to get into the store. They tell me go to customer service I wait 30 minutes in line having to drag this tv in store cause no employee wanted to assist me. I get to the front of line and they tell me I must go to geek squad to return the items. AFTER they had told me to wait in customer service for a return. I go to geek squad and takes 6 minutes for one of the four geek squad members who are just standing around doing nothing to assist me. They joke how I “definitely got a color tv” cause it was showing rainbow lines from my “ excellent condition” tv. I’m glad my issues are a joke to them seeing how this was going to be a Christmas gift. Now I have to wait 15 days to get my money back to try and find two more Christmas gifts. Best Buy doesn’t care about you nor do their employees only thing they care about you is taking your money as fast as they can. I suggest going to any retailer but Best Buy.
KK
Karnella
Dec 16, 2025
5.0
The staff was very helpful and friendly
MS
Matt S
Dec 13, 2025
5.0
They were very nice and helped me find my printer ink
DN
Don Nix
Dec 8, 2025
5.0
Best Buy has upgraded the delivery service with their present personnel. The online maps showing when they arrive is so much better. The delivery people were great and setup of the appliance was professional and courteous. Name of driver was shown on delivery page as Anthony!
What are the store hours for Best Buy in Slidell, LA?
Best Buy in Slidell, LA is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
This Best Buy location does not offer curbside pickup, but it does provide in-store pickup services.
Can I get repair services at Best Buy in Slidell?
Yes, the Best Buy in Slidell offers service and repair through Geek Squad support.
Is the Best Buy store in Slidell wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
What types of products can I find at Best Buy in Slidell?
You can shop for TVs, computers, appliances, cameras, video games, and more at Best Buy in Slidell.
Does Best Buy in Slidell accept debit cards and checks?
Yes, this Best Buy location accepts debit cards and also allows payment by check.
Are there recycling options for electronics at Best Buy in Slidell?
Yes, Best Buy in Slidell offers electronics recycling services.
What nearby dining options are available around Best Buy in Slidell?
Nearby dining options include LongHorn Steakhouse, The Lost Cajun, Felipe's Mexican Taqueria, and Chipotle Mexican Grill, offering a variety of cuisine to enjoy before or after your visit.
Which nearby stores can I visit for beauty and personal care near Best Buy in Slidell?
Ulta Beauty, Charlotte Tilbury, Alexis Ricaud, and Benefit Cosmetics BrowBar are nearby places for cosmetics and beauty services.
Are there recreational or sporting goods stores near Best Buy in Slidell?
Yes, you can visit DICK'S Sporting Goods nearby for sporting goods, outdoor gear, and bicycles.