Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rudeness and a lack of assistance.
Product Availability
Several customers noted issues with stock levels and product availability, with some items frequently out of stock.
Return Policy
Customers expressed dissatisfaction with the return policy, particularly the shortened return window and difficulties in processing returns.
Geek Squad
Geek Squad received positive remarks for their knowledgeable and efficient service, although some customers had negative experiences with returns and repairs.
Store Environment
The store environment was described as friendly and welcoming by many, but some customers reported feeling ignored or overlooked by staff.
RR
Ramona and Gordon Reynolds
Nov 14, 2025
3.0
I did not explain how much I am computer stupid. So My laptop is not working properly. I called & and the Greeks have answered some questions and I'm just trying to get on line. 5 - 1 hour drive to Best buy 1 - 2 night repair, and 2+hours of remote work and I still not on the Internet
SS
stacey slatten
Nov 4, 2025
5.0
They made my expensive exchange, quick and easy.
TJ
Tina Jackson
Oct 19, 2025
5.0
I highly recommend this store. An incredible saleswoman helped us a lot, and I ended up buying more than we needed. We went to buy a refrigerator and also brought back a soundbar. An incredibly polite and attentive girl. Isabella knew how to captivate and encourage us with our purchases. Thank you for the excellent service, Isabella.
CB
cold beer
Oct 6, 2025
1.0
I spent $1800.00 on a TV and a 180.00 on a tv wall mount. Decided I didn't need the wall mount and because I didn't get it back in 2 weeks their policy is not to give me my money back. The package was unopened and I spent all that money , you would think they would be glad to work with me. I will never buy anything from there again. in the market for a refridgerater
, dishwasher etc. but will go somewhere else. It won't be long before Best Buy goes out of business too. Looks like everything will have to be bought online. at least you can return things.
IP
Ian Parr
Oct 4, 2025
5.0
Gabby is a rockstar! She had observed that I was looking at the laptops and offered assistance immediately. I had a vague idea of the kind of specs I required in terms of processor, memory, storage, GPU, etc., but when I revealed my intended use for it, she appeared very knowledgeable about my potential needs, and patiently explained features that I did not fully understand. Although I made it clear that I was not ready to purchase just yet, she took her time with my concerns. She even suggested ways that I might save money on products and services through membership, price-match policies, and future sales promotions. I left feeling much more prepared to make a decision, and I had a more positive impression of Best Buy overall.
What are the store hours for Best Buy in Slidell, LA?
Best Buy in Slidell, LA is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
This Best Buy location does not offer curbside pickup, but it does provide in-store pickup services.
Can I get repair services at Best Buy in Slidell?
Yes, the Best Buy in Slidell offers service and repair through Geek Squad support.
Is the Best Buy store in Slidell wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
What types of products can I find at Best Buy in Slidell?
You can shop for TVs, computers, appliances, cameras, video games, and more at Best Buy in Slidell.
Does Best Buy in Slidell accept debit cards and checks?
Yes, this Best Buy location accepts debit cards and also allows payment by check.
Are there recycling options for electronics at Best Buy in Slidell?
Yes, Best Buy in Slidell offers electronics recycling services.
What nearby dining options are available around Best Buy in Slidell?
Nearby dining options include LongHorn Steakhouse, The Lost Cajun, Felipe's Mexican Taqueria, and Chipotle Mexican Grill, offering a variety of cuisine to enjoy before or after your visit.
Which nearby stores can I visit for beauty and personal care near Best Buy in Slidell?
Ulta Beauty, Charlotte Tilbury, Alexis Ricaud, and Benefit Cosmetics BrowBar are nearby places for cosmetics and beauty services.
Are there recreational or sporting goods stores near Best Buy in Slidell?
Yes, you can visit DICK'S Sporting Goods nearby for sporting goods, outdoor gear, and bicycles.