Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and lack of assistance.
Product Quality
Several customers expressed dissatisfaction with the quality of open-box items, receiving damaged or defective products.
Stock Availability
Many reviews noted issues with stock availability, particularly for popular items, leading to customer frustration.
Return Policy
Customers criticized the return policy for being too strict and not accommodating, especially regarding time limits and refunds.
Geek Squad
Geek Squad received positive remarks for their knowledgeable and helpful service, although some customers experienced delays.