Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 309 W Bert Kouns Industrial Loop in Shreveport, LA 71106
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
207 reviews
5 stars
180
4 stars
8
3 stars
6
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Lauren, Major Payne, and Kat.
Service Quality
Overall, customers reported positive experiences with quick and efficient service, although some noted long wait times during busy periods.
Sales Practices
There were complaints about misleading sales practices, particularly regarding billing and unauthorized account changes, which negatively impacted some customers' experiences.
Store Atmosphere
The store was described as having a light, friendly atmosphere, contributing to a pleasant shopping experience.
- EAEmily Abendroth4 days ago5.0Mr. Payne was able to help me with my phone issues. Great service.
- VCVicky CasselsDec 31, 20251.0Not even going to rate!!!The big guy in this store needs another job…He was very rude and disrespectful!!!!!Didn’t even act like he wanted to help anyone…If you want 5 stars then get better salespeople……..
- KHKasey HaileyDec 26, 20255.0Trinity was so helpful and so knowledgeable. It was the easiest phone buying experience I’ve ever had. I will always come back to this location for all my Verizon needs.
- JJJames JohnsonDec 12, 20255.0Great work force. Very knowledgeable. Light friendly atmosphere. A pleasant transaction. Thank you.
- KRKeith RatcliffJul 30, 20255.0Helpful staff. Friendly service. Kudos to Major Payne.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Shreveport, LA?
The Verizon store is located at 309 Bert Kouns Industrial Loop, Shreveport, LA 71106.
What are the operating hours for the Verizon store in Shreveport?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What brands does Russell Cellular at Shreveport offer?
They offer Verizon, Samsung, Google, Apple, Motorola, and LG products.
What types of products can I find at the Verizon store in Shreveport?
You can find Verizon Wireless plans, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
What payment options are accepted at Russell Cellular in Shreveport?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store in Shreveport offer in-store pickup?
Yes, the store offers in-store pickup service.
Is the Verizon store in Shreveport wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby places can I visit for dining near the Verizon Shreveport store?
You can visit nearby Subway for sandwiches, Waffle House for breakfast and dining, or Starbucks for coffee and cafe treats.
Are there any hardware or building supply stores close to the Verizon store?
Yes, Sherwin-Williams and Harbor Freight Tools are nearby hardware and building supply stores.
What medical facilities are near the Verizon Shreveport store for those who may have health appointments nearby?
Nearby medical facilities include Highland Clinic Oncology/Hematology, Ochsner LSU Health Cancer Treatment Center, and Regional Urology-Oncology & Radiation Treatment Center.