Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Shreveport for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
366 reviews
5 stars
178
4 stars
63
3 stars
26
2 stars
25
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and rude staff, with many customers experiencing long wait times and inadequate assistance.
Wait Times
Numerous reviews highlight excessively long wait times, often exceeding an hour, leading to frustration among customers.
Product Knowledge
While some employees were praised for their knowledge, many customers reported a lack of competence and helpfulness from staff.
Mixed Experiences
Some customers had positive interactions with specific employees, while others faced significant issues, indicating inconsistency in service quality.
- NDNick DaltonDec 19, 20251.0I bought a new IPhone 17 here just one month ago. The phone failed on its own today. Verizon would only mail me a replacement. The manager would not come out from the back. Absolutely unreal.
- CLCindy LandersDec 5, 20255.0Pretty good wait, but everyone knows this about a phone store. Great service.
- BBBILLY BERTRANDDec 2, 20255.0Excellent service friendly atmosphere very helpful selecting my four lines of service credit review was very quick I was approved for 1,000 in-store credit credit approval took 30 seconds
- CCCarter ChandlerNov 29, 20255.0Joshua has helped me and my wife on 2 different occasions and has been super helpful, nice, and fast. Hate having to mess with my phone stuff but Joshua and the store made it super easy!
- DSDebbie SempterNov 23, 20255.0Very helpful team members
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Shreveport?
Verizon in Shreveport is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones does Verizon in Shreveport offer?
Verizon offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL devices.
Can I schedule an appointment online for in-store services at Verizon Shreveport?
Yes, you can schedule your in-store appointment online through their website for a convenient visit.
What delivery and pickup options are available for online orders at Verizon Shreveport?
Online orders can be picked up in-store, shipped with free 2-day shipping, retrieved from express lockers, or delivered same-day in select areas.
Does Verizon Shreveport support multiple payment methods?
Yes, Verizon accepts checks, debit cards, and mobile NFC payments, and does not require cash-only transactions.
What types of business products are available at Verizon Shreveport?
They offer business cell phones, mobile hotspots, tablets, and laptops to support your business needs.
Which wireless and mobile services does Verizon Shreveport provide?
Verizon provides mobile plans, wireless internet plans, and voice plans to customers.
What nearby places can I visit for dining options around Verizon Shreveport?
Near Verizon Shreveport, you can enjoy dining at places like Olive Garden, Firehouse Subs, Golden Corral, Zaxby's Chicken Fingers & Buffalo Wings, LongHorn Steakhouse, Ruby Tuesday, Raising Cane's, Jimmy John's, and Moe's Southwest Grill.
Are there any convenient nearby stores for mobile phone accessories or services near Verizon Shreveport?
Yes, nearby stores include Batteries Plus Bulbs for mobile phone accessories and T-Mobile and AT&T stores for additional telecommunications services.
What nearby options are available for personal care and wellness near Verizon Shreveport?
You can visit Julie Nails and Spa, Serenity Spa & Nails, Wonder Cuts hair salon, and GNC Live Well for beauty and wellness services near the Verizon store.