Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Shreveport store today.
Location
Cricket Wireless Authorized Retailer
7020 Youree Dr, Shreveport, LA
71105, United States
Hours
Reviews
3.9
60 reviews
5 stars
34
4 stars
8
3 stars
7
2 stars0
1 star
11
- JBJames BerryNov 10, 20255.0It was awesome got my new phone and e everything switched over from old phone in like 10 minutes
- BJBarbara JacksonSep 4, 20255.0Outstanding and knowledgeable employee Maria (Mya?) helped us and it was quick and easy!! She could help 2 customers at the same time and not neglect either one of us! Fummy too! Really looks like she loves her job!!
- AHAmanda HumprheyAug 6, 20251.0This location is terrible!! Frederick has absolutely NO customer service skills what so ever. During the time we were there he was rude and mouthy to the customers and not that great with us either. He gave a lot of false information and when there was something he couldn't do he just said 'oh well, I don't know what to tell you. After the false information he gave us and I got the bill and called to talk to him about it (about a week later) most of what he said was 'well I made a mistake and didn't know until after you left' which would have been understandable however he was rude during the phone call and then hung up on me instead of answering any direct questions. Which in itself is horrible business. Never once offered to try to find out what is going on. Nor could he even tell me what amount or when my actual bill should be.
- CPCheryl PaillettJun 9, 20254.0Absolutely Impeccable Customer Service by Fred! We were looking for a place to get a new phone after being discouraged by Xfinity... However! Fred Expeditiously took care of ALL our needs! We need More people like Fred Willing to go above and beyond in the Customer Service industry!
- NPNathan PylesMay 31, 20251.0Went into this location 05/31 at 5pm to get my wife’s phone service added on new phone. When my wife struggled with certain things after instruction from service assistant, she got comments like “maybe if you listened” and “that’s not what I told you to do” but while also not assisting and playing on her phone. Very rude and very not customer friendly. Swapping to AT&T again just so I don’t have to experience that again
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Shreveport offer?
Cricket Wireless offers customizable cell phone plans including unlimited talk, text, and data with no annual contract.
Where is the Cricket Wireless Authorized Retailer located in Shreveport?
It is located at 7020 Youree Dr, Shreveport, LA 71105, United States.
What are the operating hours for Cricket Wireless Authorized Retailer in Shreveport?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for their plans?
No, Cricket Wireless offers cell phone service plans with no annual contracts.
How can I contact Cricket Wireless Authorized Retailer in Shreveport?
You can reach them by phone at +1 318-606-5411.
Are there any popular dessert places near Cricket Wireless Authorized Retailer?
Yes, Crumbl - Youree, a dessert and patisserie cake shop, is located nearby and is a great spot to visit before or after your shopping trip.
What eyewear and optometrist services are available near Cricket Wireless in Shreveport?
Nearby you can find Kelly Eye Care, Vision 4 Less, and Eyemart Express, all offering optometry and eyewear services.
Are there any convenient restaurants near Cricket Wireless Authorized Retailer for a quick meal?
Chick-fil-A and Chipotle Mexican Grill are fast food restaurants near the store, ideal for grabbing a quick meal during your visit.
When was the Cricket Wireless Authorized Retailer at 7020 Youree Dr in Shreveport established?
This location opened on February 17, 2017.
How can I learn more about Cricket Wireless plans or promotions online?
Visit their website at https://www.cricketwireless.com/stores/la/shreveport/7020-youree-dr or follow their social media accounts like TikTok at https://www.tiktok.com/@cricketwireless or YouTube at http://www.youtube.com/@CricketNation.