Mixed feedback on customer service; some employees were praised for their helpfulness, while others were reported as rude or dismissive.
Product Availability
Customers noted issues with product availability, including out-of-stock items and misleading information about stock levels.
Store Cleanliness
The store was generally described as clean and organized, contributing positively to the shopping experience.
Checkout Experience
The checkout process was often quick and efficient, although some customers experienced delays and issues with returns.
Employee Knowledge
Many customers appreciated the knowledge and assistance provided by staff, particularly in electronics and tech-related inquiries.
MV
matli venkatavinodkumar
Jan 3, 2026
2.0
On November 28th, I purchased a Sony Bravia television. The delivery and installation were initially scheduled for December 4th. However, after multiple rescheduling attempts, the delivery and installation were rescheduled to January 7th. The customer care service provided was unhelpful and robotic. I have been a loyal customer for the last 15 years. Issue has been escalated to corporate leadership.
RW
Roger Williams
Dec 31, 2025
4.0
Great 👍
WD
William Davis
Dec 30, 2025
1.0
Walked in straight to the phones someone meet me at door and asked if I needed help I said yes I want to buy a couple phones. Found what I wanted right away but stood there 15 minutes and never got anyone to help me. Other customers came in and again and again they were helped while skipping me. Second time at this store that has happened. They need more diversity in their employees since they are not interested in helping a old man with the means to buy whatever he wants but doesn't have patience to be ignored
JW
Justin Wood
Dec 24, 2025
4.0
Clean, friendly, However alot of products were out of stock or very limited supply.
JJ
Joe Jackson
Dec 8, 2025
1.0
I called to check on availability of some batteries. I asked for the lithium ion rechargeable energizer AA. I was told they had them. When I got to the store the lady helping me said , we don’t answer the phone. The call center does and always says they have what you are asking for in stock. This is after a 10 minute wait on hold.