Verizon

4.5
268 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Prairieville, LA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
17530 Airline Hwy, Prairieville, LA
70769, United States

Hours

Reviews

4.5
265 reviews
5 stars
224
4 stars
13
3 stars
1
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Maria, Kia, and Devin for their exceptional service.

Mixed Experiences

While some customers had great experiences, others reported issues with untrained staff, poor service, and being pressured into purchasing unnecessary items.

Store Environment

The store atmosphere was generally described as welcoming and professional, although some customers noted long wait times and frustrations with service speed.

Sales Practices

Several reviews highlighted concerns about aggressive sales tactics and being charged for unwanted accessories, leading to dissatisfaction with the purchasing process.
  • LT
    Lori Templet
    Dec 20, 2025
    5.0
    Very good service
  • TS
    Trey Soignet
    Dec 2, 2025
    5.0
    Chris had helped me and she made everything smooth and easy!
  • JK
    Jessica Katzenmeyer
    Nov 23, 2025
    5.0
    Everything went so smoothly. Thank you
  • CR
    Cameron Ray
    Nov 6, 2025
    5.0
    Lady that helped me out was very patient and nice 👍
  • ER
    Elmire Raven
    Sep 29, 2025
    5.0
    I have been a Verizon customer for over 33 years and my current store experience was awesome! My interactions with Kriss at the Prairieville location was seamless and extremely professional unlike my online experience.

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Prairieville, LA?

The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.

What services does Verizon offer at the Prairieville location?

Services include new lines, upgrades, new devices sales, and accessories. In-store pickup is available, but there is no delivery or repair service at this location.