Verizon

4.5
263 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Prairieville, LA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
17530 Airline Hwy, Prairieville, LA
70769, United States

Hours

Reviews

4.5
260 reviews
5 stars
219
4 stars
13
3 stars
1
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Maria, Kia, and Jason.

Efficiency

Several reviews highlighted fast service and efficient handling of customer needs, with many customers reporting quick resolutions to their issues.

Mixed Experiences

While many had positive experiences, some customers reported poor service, untrained staff, and issues with billing and product returns.

Professionalism

Customers noted the professionalism of the staff, particularly in handling complex issues and providing thorough explanations.

Store Environment

The store atmosphere was described as welcoming and friendly, contributing to a positive shopping experience.
  • CR
    Cameron Ray
    Nov 6, 2025
    5.0
    Lady that helped me out was very patient and nice 👍
  • EA
    Ed Ally
    Oct 2, 2025
    5.0
    Heidi was very helpful and efficient. Fast service Thanks Edgar
  • ER
    Elmire Raven
    Sep 29, 2025
    5.0
    I have been a Verizon customer for over 33 years and my current store experience was awesome! My interactions with Kriss at the Prairieville location was seamless and extremely professional unlike my online experience.
  • GF
    Gabrielle Flores
    Sep 20, 2025
    5.0
    Jada was very pleasant and helpful!
  • ML
    Marilyn Landry
    Sep 17, 2025
    5.0
    Very knowledgeable and patience.

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Prairieville, LA?

The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.

What services does Verizon offer at the Prairieville location?

Services include new lines, upgrades, new devices sales, and accessories. In-store pickup is available, but there is no delivery or repair service at this location.