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Brand Certified

Verizon

4.5
(272 reviews)

Business Details

(225) 407-4523
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Prairieville, LA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
17530 Airline Hwy, Prairieville, LA
70769, United States

Hours

Reviews

4.5
272 reviews
5 stars
229
4 stars
13
3 stars
1
2 stars
1
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jada, Kia, and Maria for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about poor service and untrained staff, leading to frustrating experiences for some customers.

Sales Practices

Several customers expressed dissatisfaction with aggressive sales tactics, including being pressured into purchasing unnecessary accessories and unclear billing practices.

Store Environment

The store was generally described as welcoming and professional, with a few mentions of longer wait times during busy periods.
  • CC
    Carrie Carbo
    Jan 24, 2026
    5.0
    Jada is amazing. This is the second time she has assisted me with a new line. She explains everything and she is so smart and very kind. I will always ask for her when I need service.
  • SS
    Suzanne S
    Jan 22, 2026
    5.0
    Kiawana Davis was excellent. She was very helpful, polite and knowledgeable. She stayed an hour past closing time to set up my phone.
  • EE
    Evelyn
    Jan 12, 2026
    5.0
    Jada was the Tex that help me with buying a new IPad. Also she up graded my WiFi. She was very friendly and explained what she was doing and why. She was very professional and knew what needed to be done. I enjoyed the time she spent with me and appreciate the patience she had with me. I am s senior citizen and do not know a lot about how electronics work. Evelyn
  • LT
    Lori Templet
    Dec 20, 2025
    5.0
    Very good service
  • TS
    Trey Soignet
    Dec 2, 2025
    5.0
    Chris had helped me and she made everything smooth and easy!

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Prairieville, LA?

The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.

What services does Verizon offer at the Prairieville location?

Services include new lines, upgrades, new devices sales, and accessories. In-store pickup is available, but there is no delivery or repair service at this location.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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