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Brand Certified

Verizon

4.5
(148 reviews)

Business Details

(337) 381-2205
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Opelousas, LA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5620 I 49 N Service Rd, Opelousas, LA
70570, United States

Hours

Reviews

4.5
148 reviews
5 stars
114
4 stars
14
3 stars
6
2 stars
2
1 star
12
  • TF
    Trudie Fontenot
    Feb 1, 2026
    5.0
    Saturday, 01/31/26 I dropped my phone screen down on asphalt! Although I had a screen protector my phone screen was shattered! I didn’t have insurance because the phone was paid off! So I immediately go to Verizon in Opelousas. I walked in there around 3:00pm. The young lady( the manager) that first approached me was very nice & professional.. She asked if I had a business account I said yes. She said ok Asher(Ash) will be with you shortly. Ash went above and beyond to help me! He was very observant of the type of phone I walked in with along with accessories! Ash was also quite adamant about getting me taken care of and making sure I didn’t leave their store without a new phone! Thanks so much Ash for all your help! I will definitely refer others to you!
  • CM
    Chris Myers
    Dec 20, 2025
    5.0
    Excellent customer service!
  • RH
    Richard Hooper
    Dec 1, 2025
    5.0
    Great customer service, thank you ash
  • SJ
    S JOHNSON
    Nov 22, 2020
    1.0
    I've been here for over 20 minutes and the Verizon Rep never simply said "hello" when I walked in. She still hasn't even looked over and at least acknowledged my presence with a simple 'I'll be with you in a moment ma'am' NOTHING. This rude experience already has me second guessing switching to Verizon, but I already received the phone as a gift. If I could rate this store and the customer service zero stars I would. I honestly don't understand how people like this even get a job at all when you don't even know Basic Customer Service 101- Greet your darn customer, be polite, act like you care even if you don't. #DISGUSTED #SMDH
  • WW
    Wick P (Wick)
    Aug 8, 2016
    1.0
    Awful and expensive

Frequently Asked Questions About Verizon

What types of products does Verizon in Opelousas offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What services are available at the Verizon store in Opelousas?

Services include new lines, upgrades, new devices, and accessories, with in-store pickup available.

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