Business Details
900 Poydras St, New Orleans, LA
70112, United States
Certified by Verizon • Feb 22, 2026
(504) 309-2695
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/new-orleans-la
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 900 Poydras St. in New Orleans, LA 70112
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
264 reviews
5 stars
223
4 stars
7
3 stars
5
2 stars
8
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Bryan, Amier, and Lanesha providing exceptional service.
Mixed Experiences
While some customers had outstanding experiences, others reported issues with unhelpful staff and poor service, indicating inconsistency in customer care.
Store Operations
Several reviews highlighted problems with store operations, such as long wait times, lack of stock, and limited staff availability, which affected the overall customer experience.
Problem Resolution
Customers appreciated when staff went above and beyond to resolve issues, particularly in urgent situations, but there were also complaints about unresolved problems and lack of follow-up.
- JHJirah HeardFeb 16, 20265.0Emma was great. She helped us after my sister got her phone stolen. If you need anyone to help you at Verizon in New Orleans, she is your girl. In and out service 10/10
- TAtara arrietaFeb 11, 20265.0They were so kind and so helpful!
- AZAshley ZoernerFeb 11, 20265.0Emma was amazing! She was so patient and helpful.
- AFAce FitzrayJan 22, 20261.0Very unhelpful staff you are better going to a real Verizon store
- GGGreg GieguczDec 17, 20255.0Super friendly and supportive with my new iPhone upgrade.
Frequently Asked Questions About Verizon
What brands of mobile phones does Verizon at 900 Poydras St offer?
Verizon offers brands including Verizon Wireless, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours of the Verizon store at 900 Poydras St in New Orleans?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 900 Poydras St offer in-store pickup and delivery services?
Yes, the store provides in-store pickup services, but does not offer delivery.
What payment options are accepted at this Verizon location?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Verizon store at 900 Poydras St by phone or email?
You can call the store at +1 504-309-2695 or email them at neworleans.la@russellcellular.com.
Is the Verizon store at 900 Poydras St wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What services does Verizon at 900 Poydras St offer?
They provide wireless service, mobile service, home phone service, and home internet.
Are there any popular restaurants near the Verizon store at 900 Poydras St where I can eat?
Yes, nearby restaurants include Jimmy John's for sandwiches, Juan's Flying Burrito for Tex-Mex cuisine, Reginelli's Pizzeria for pizza, and Daisy Mae's Southern Fried Chicken & Breakfast for Southern dishes.
Which nearby hotels or accommodations can I consider when visiting the Verizon store at 900 Poydras St?
You can consider staying at nearby accommodations such as 900 Poydras Apartments, Civic Lofts Apartments, and Le Pavillon, New Orleans, a Tribute Portfolio Hotel.
What transportation or tour options are available near the Verizon store at 900 Poydras St?
Southern Style Tours bus station and Swamp Tours New Orleans are nearby, offering travel and boat tours for visitors.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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