Best Buy

4.1
2192 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1138 S Clearview Pkwy, New Orleans, LA
70123, United States

Hours

Reviews

4.1
2,192 reviews
5 stars
1,194
4 stars
506
3 stars
214
2 stars
101
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were friendly and helpful, while others were reported as rude or unresponsive.

Product Availability

Frequent complaints about items being out of stock or not available despite being displayed.

Checkout Experience

Long wait times at checkout and disorganized processes led to customer frustration.

Knowledgeable Staff

Many customers praised the staff for their product knowledge and assistance, particularly in technical departments.

Negative Incidents

Several serious complaints regarding aggressive behavior from staff and mishandling of customer issues.
  • RB
    Ranell B
    Dec 25, 2025
    1.0
    Got a tv from there for Christmas and the aTV didn’t work don’t go here for Christmas you might get a broken TV
  • TW
    Tru Williamson
    Dec 23, 2025
    1.0
    Actively filing a lawsuit on the company. This location in particular because they called the police on my mother, older black woman for no reason. My sister is coming down there because she’s upset because she had a patient she was tending to and our mom was to go charger for her and her patient. The manager at this location messed up the whole day for my mom and sister
  • HE
    Hunter Ebey
    Dec 7, 2025
    5.0
    This best buy has the most friendly people working there. Even the JP detail cop working security is nice! I like being able to look at their inventory on line then come grab what I need.
  • HB
    Hollis Burton
    Nov 29, 2025
    5.0
    Roger is an amazing salesman at Best Buy! His customer service is top-tier — patient, knowledgeable, and always willing to go the extra mile. I highly recommend that he gets a raise, because he most definitely deserves it. If you’re looking for someone who truly cares about helping customers, ask for Roger!
  • AS
    Amor Smith
    Nov 28, 2025
    1.0
    No apple specialists!!! If you call and they tell you that you can fix your apple phone or products there they are lying there are no apple specialists. Went all the way out there just to be turned around…

Frequently Asked Questions About Best Buy

What products can I find at Best Buy located at 1138 S Clearview Pkwy, New Orleans?

You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy.

What are the store hours for Best Buy in New Orleans?

Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.