Mixed experiences with customer service; some staff were friendly and helpful, while others were reported as rude or unresponsive.
Product Availability
Frequent complaints about items being out of stock or not available despite being displayed.
Checkout Experience
Long wait times at checkout and disorganized processes led to customer frustration.
Knowledgeable Staff
Many customers praised the staff for their product knowledge and assistance, particularly in technical departments.
Negative Incidents
Several serious complaints regarding aggressive behavior from staff and mishandling of customer issues.
RB
Ranell B
Dec 25, 2025
1.0
Got a tv from there for Christmas and the aTV didn’t work don’t go here for Christmas you might get a broken TV
TW
Tru Williamson
Dec 23, 2025
1.0
Actively filing a lawsuit on the company. This location in particular because they called the police on my mother, older black woman for no reason. My sister is coming down there because she’s upset because she had a patient she was tending to and our mom was to go charger for her and her patient. The manager at this location messed up the whole day for my mom and sister
HE
Hunter Ebey
Dec 7, 2025
5.0
This best buy has the most friendly people working there. Even the JP detail cop working security is nice! I like being able to look at their inventory on line then come grab what I need.
HB
Hollis Burton
Nov 29, 2025
5.0
Roger is an amazing salesman at Best Buy! His customer service is top-tier — patient, knowledgeable, and always willing to go the extra mile. I highly recommend that he gets a raise, because he most definitely deserves it. If you’re looking for someone who truly cares about helping customers, ask for Roger!
AS
Amor Smith
Nov 28, 2025
1.0
No apple specialists!!! If you call and they tell you that you can fix your apple phone or products there they are lying there are no apple specialists. Went all the way out there just to be turned around…
What products can I find at Best Buy located at 1138 S Clearview Pkwy, New Orleans?
You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy.
What are the store hours for Best Buy in New Orleans?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy offers curbside pickup for selected items.
Is there wheelchair accessibility at this Best Buy?
Yes, Best Buy has a wheelchair accessible entrance.
Can I get repair services at this Best Buy?
Yes, Geek Squad support and repair services are available at this Best Buy location.
What payment methods are accepted at Best Buy New Orleans?
Best Buy accepts checks, debit cards, and other payment methods; cash is not the only accepted form of payment.
Where can I get help with computer or mobile phone repairs nearby Best Buy?
Geek Squad located nearby offers IT service and computer repair, which complements Best Buy's service offerings.
Are there any nearby places to eat before or after shopping at Best Buy?
Yes, nearby options include Subway for a quick sandwich, Boulevard American Bistro for American cuisine, Lit Pizza for pizza, Baskin-Robbins for ice cream, and Starbucks for coffee.
If I need to ship packages or print documents near Best Buy, where can I go?
FedEx Office Print & Ship Center and The UPS Store 7412 are nearby for printing, packing, and shipping services.
Can I get health and wellness services close to Best Buy in New Orleans?
Yes, there are several nearby health-related places such as Ochsner Pharmacy & Wellness - Elmwood, Ochsner Therapy & Wellness - Elmwood, Ochsner Hospital - Elmwood, and Ochsner Health Center - Elmwood.