Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,916 reviews
5 stars
1,010
4 stars
465
3 stars
203
2 stars
72
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some found staff helpful and friendly, while others reported long wait times and unhelpful employees.
Store Condition
Customers noted cleanliness in some areas, but also mentioned issues with the state of the bathrooms and overall store organization.
Product Availability
Several customers experienced issues with product availability and order fulfillment, including canceled orders and lack of stock.
Staff Knowledge
While some staff were praised for their knowledge and assistance, others were criticized for being unhelpful or lacking product knowledge.
Online Ordering Issues
Customers reported problems with online orders, including delays in pickup and poor communication regarding order status.
- JSjohn summers4 days ago3.0Place was and just felt empty , employees just stand around and if you ask for assistance they dont even know what your asking about half the time I
- SWSophie WilliamsonNov 2, 20253.0I rate it a 3 star bc I like the fridge that has the screen but also the bathroom is kinda tore up even the paper towel holder. Next time do better 😔
- TBTannar BerryNov 2, 20255.0Jess in the Monroe store was awesome with helping us. He gave lots of tips etc and over all great experience.
- DDD1Oct 26, 20254.0Wasn't greeted. Was pointed in the direction of products. Website matched items in stock. Bathrooms were clean. Employees were scarce. Cashier looked very tired but was still pleasant.
- JWJoseph WrightOct 16, 20251.0Do not order for in store pickup. Ever. They will wait a few hours and then cancel the order, not because they don't have the item, but because it's easier than filling it.
Frequently Asked Questions About Best Buy
Where is Best Buy located in Monroe, LA?
Best Buy is located at 4429 Pecanland Mall Dr, Ste 1, Monroe, LA 71203, US.
What are the operating hours of Best Buy Monroe throughout the week?
Best Buy Monroe is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy Monroe offer same day pickup for online orders?
Yes, Best Buy Monroe offers same day pickup for eligible online orders.
Can customers get expert technical support and repairs at Best Buy Monroe?
Yes, Best Buy Monroe provides expert advice and Geek Squad support including in-store repair services.
Is Best Buy Monroe accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Does Best Buy Monroe accept debit cards and payroll checks as forms of payment?
Yes, Best Buy Monroe accepts debit cards and payroll checks as payment methods, and it does not require cash only.
Is curbside pickup available at Best Buy Monroe?
No, curbside pickup is not available at Best Buy Monroe, but in-store shopping and in-store pickup options are available.
What nearby places can I visit around Best Buy Monroe for pet supplies?
You can visit PetSmart nearby at Pecanland Mall for pet supplies and services before or after your visit to Best Buy Monroe.
Where can I find courier and shipping services near Best Buy Monroe?
The UPS Access Point location near Best Buy Monroe offers courier and delivery services for your shipping needs.
What nearby stores at Pecanland Mall might complement my electronics shopping at Best Buy Monroe?
Nearby stores such as GameStop for video games, Michaels Stores for arts and crafts, and Bed Bath & Beyond for home goods are great places to visit alongside Best Buy Monroe.