Brand Certified
Best Buy
4.1(1936 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
4429 Pecanland Mall Dr, Monroe, LA
71203, United States
Certified by Best Buy • Feb 22, 2026
(318) 388-1045
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/la/monroe/4429-pecanland-mall-dr-1507.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
1,936 reviews
5 stars
1,020
4 stars
465
3 stars
205
2 stars
73
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported long wait times and unhelpful interactions.
Product Availability
Several customers noted issues with stock levels, particularly for specific items, leading to frustration.
Store Environment
The store's cleanliness received positive remarks, but some customers felt the store was understaffed and employees were often unengaged.
Online Orders
Many customers expressed dissatisfaction with the online order pickup process, citing delays and cancellations.
- GSgiovanni solorioFeb 19, 20261.0This is the third time in a row I have been to this location and I has taken atleast 30 minutes to find a free sales associate that can assist with what I need to purchase. Once they get to you their customer service is acceptable but that’s if they get to you at all.
- RWRaven WrightFeb 18, 20261.0Alot of shady stuff happens at this place. Workers stealing, workers not actually working they just sit there until told to help the customer who has been in the back for 30 minutes. Workers offering services that aren't sold by best buy. Had an appointment with in home and the people never showed. I make orders and my items magically dissappear after I got the confirmation email saying it was ready. My 16 year old son was coerced into signing up for a best buy card even after telling the guy he was 16 luckily it denied. Ive been coming to this store for a while because unfortunately it's the only one close but im tired of all this. Yall need a whole new crew or something. The same manager has been there through all of the shady stuff. It trickles down. Geek squad is no help. You wait all that time just for some long haired boy to say um i dont know whats wrong with it. Might as well shut the whole store down. Do better best buy. Ive been to other stores and this one is the worse.
- TGTom GrantFeb 14, 20261.0Phone call went horribly about pricing washer and dryer. You people suck! I will never purchase from you again.
- ASAndrea SandersFeb 14, 20265.0I needed a new phone and was very hesitant about the whole process. My current phone was 11 yrs old. However, Jesse Simons provided me with excellent customer service! At 70 yrs old, I was out ot touch with EVERYTHING. But Jesse was very patient with me. He was professional, but also cordial and helpful, which put me at ease. I was actually excited when I left the store. He made getting a new cell phone a very pleasant experience.
- BWBecky WardFeb 13, 20261.0Woke up to a $200 fraudulent charge from Best Buy on my bank account, Check my account I have no active subscriptions that charge should not have been made. Customer service is very bad for even trying to find out what the charge was in the first place you do not get connected to an actual store representative get sent somewhere overseas and then when they say they’re gonna look into it, they just hang up on you. Consumers beware!!
Frequently Asked Questions About Best Buy
Where is Best Buy located in Monroe, LA?
Best Buy is located at 4429 Pecanland Mall Dr, Ste 1, Monroe, LA 71203, US.
What are the operating hours of Best Buy Monroe throughout the week?
Best Buy Monroe is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy Monroe offer same day pickup for online orders?
Yes, Best Buy Monroe offers same day pickup for eligible online orders.
Can customers get expert technical support and repairs at Best Buy Monroe?
Yes, Best Buy Monroe provides expert advice and Geek Squad support including in-store repair services.
Is Best Buy Monroe accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Does Best Buy Monroe accept debit cards and payroll checks as forms of payment?
Yes, Best Buy Monroe accepts debit cards and payroll checks as payment methods, and it does not require cash only.
Is curbside pickup available at Best Buy Monroe?
No, curbside pickup is not available at Best Buy Monroe, but in-store shopping and in-store pickup options are available.
What nearby places can I visit around Best Buy Monroe for pet supplies?
You can visit PetSmart nearby at Pecanland Mall for pet supplies and services before or after your visit to Best Buy Monroe.
Where can I find courier and shipping services near Best Buy Monroe?
The UPS Access Point location near Best Buy Monroe offers courier and delivery services for your shipping needs.
What nearby stores at Pecanland Mall might complement my electronics shopping at Best Buy Monroe?
Nearby stores such as GameStop for video games, Michaels Stores for arts and crafts, and Bed Bath & Beyond for home goods are great places to visit alongside Best Buy Monroe.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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