No air conditioning. Dude selling rib plates in the parking lot and panhandlers asking for money. Staff told me they had no MacBook airs in stock I had to go online and show him they had one in stock. A potentially lost $1200 sale bc of antiquated systems.
KN
Ken Nedbal
Mar 22, 2026
5.0
Walked in looking for a starlink staff was very helpful was out of there in fifteen minutes. knowledgeable staff no issues
SM
Stormie Morris
Mar 18, 2026
5.0
Thank you so much, Brad!! He was so helpful, patient, and kind. Will definitely be back!
GK
Gavin Kennedy
Mar 4, 2026
3.0
In person service is great. The phone line is horrible 10/10 hope they remove. Can't even talk to anyone at the store it just hangs up on me. Bad customer service over the phone. Hate the ai
RW
Raven Wright
Feb 18, 2026
1.0
Alot of shady stuff happens at this place. Workers stealing, workers not actually working they just sit there until told to help the customer who has been in the back for 30 minutes. Workers offering services that aren't sold by best buy. Had an appointment with in home and the people never showed. I make orders and my items magically dissappear after I got the confirmation email saying it was ready. My 16 year old son was coerced into signing up for a best buy card even after telling the guy he was 16 luckily it denied. Ive been coming to this store for a while because unfortunately it's the only one close but im tired of all this. Yall need a whole new crew or something. The same manager has been there through all of the shady stuff. It trickles down. Geek squad is no help. You wait all that time just for some long haired boy to say um i dont know whats wrong with it. Might as well shut the whole store down. Do better best buy. Ive been to other stores and this one is the worse.
Best Buy is located at 4429 Pecanland Mall Dr, Ste 1, Monroe, LA 71203, US.
What are the operating hours of Best Buy Monroe throughout the week?
Best Buy Monroe is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy Monroe offer same day pickup for online orders?
Yes, Best Buy Monroe offers same day pickup for eligible online orders.
Can customers get expert technical support and repairs at Best Buy Monroe?
Yes, Best Buy Monroe provides expert advice and Geek Squad support including in-store repair services.
Is Best Buy Monroe accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Does Best Buy Monroe accept debit cards and payroll checks as forms of payment?
Yes, Best Buy Monroe accepts debit cards and payroll checks as payment methods, and it does not require cash only.
Is curbside pickup available at Best Buy Monroe?
No, curbside pickup is not available at Best Buy Monroe, but in-store shopping and in-store pickup options are available.
What nearby places can I visit around Best Buy Monroe for pet supplies?
You can visit PetSmart nearby at Pecanland Mall for pet supplies and services before or after your visit to Best Buy Monroe.
Where can I find courier and shipping services near Best Buy Monroe?
The UPS Access Point location near Best Buy Monroe offers courier and delivery services for your shipping needs.
What nearby stores at Pecanland Mall might complement my electronics shopping at Best Buy Monroe?
Nearby stores such as GameStop for video games, Michaels Stores for arts and crafts, and Bed Bath & Beyond for home goods are great places to visit alongside Best Buy Monroe.
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