Cricket Wireless Authorized Retailer

Reviews

• MB

  Marcus Bass

  Nov 8, 2025
  5.0
  I had an excellent experience with Cricket Wireless, thanks to the amazing team I interacted with—Amanda and Samantha. From start to finish, they were friendly, knowledgeable, and genuinely focused on finding the best plan for my needs. Amanda took the time to explain options clearly, answered all my questions, and helped me get set up without any hassle. Samantha followed up to make sure everything was working smoothly and even helped with a quick troubleshooting tip for a seamless connection. The store environment was welcoming, and both Amanda and Samantha showed great professionalism and patience. I left feeling confident about my service and impressed by the level of customer care. If you’re looking for reliable service and top-notch support, I highly recommend asking for Amanda and Samantha at Cricket Wireless!
• TL

  Trish Lowery

  Nov 20, 2020
  5.0
  The employee was awesome she didnt stop helping me till she solved the problem .I was in the wrong"" totally apologized" Grade A"" Employee 11/20/20 Leesville la🎈😍
• KH

  Katie Henderson

  Jun 18, 2019
  3.0
  So far I'm really happy with the price and service. However I'm giving this location one star less because the employee here told me the Galaxy 9 was discontinued because it's obsolete and recalled since the 10 came out. If you have any knowledge about phones, or access to the cricket website, you know this isn't true, I mean they still sell the iPhone 6's and those are on like 8 now I think. I don't know I'm an Android person myself. A simple we don't carry it in stock would have been sufficient enough, but when employees start assuming things you end up getting a lot of communication problems between provider and customer, which then leads to unhappy customers because they were told something that isn't true. If I can get the Galaxy 9 in a Cricket store 30 minutes away and I'm specifically looking for a Galaxy 9, I shouldn't be told a lie just so the employee can make a sale. But everyone makes mistakes so I'm not getting all butt hurt over it, I just know when I go to get the 9 I'll be getting it from DeRidder store or online.
• SL

  stella luna

  Oct 1, 2018
  1.0
  Very bad customer service. I purchased a prepaid service with a special on it. It didn't work on the day I sign and was absolutely promised I will get my money back the next day .well the next day I was told it is not possible now and bottom line I am out of money that I was entitled and promised. I call this false advertising and straight out lying. Do not believe anything you get promised there, because you will be left very disappointed.
• AP

  Angela Peatross

  Feb 25, 2017
  5.0
  Friendly and helpful worker's