Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,052 reviews
5 stars
1,029
4 stars
501
3 stars
264
2 stars
90
1 star
168
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being knowledgeable, friendly, and helpful, although experiences varied.
Inventory Issues
Several reviews mentioned problems with stock availability, with some customers expressing frustration over limited selection and out-of-stock items.
Customer Service
Mixed feedback on customer service, with some customers reporting excellent experiences while others faced issues with communication and assistance.
Store Condition
The store was generally described as clean and organized, but some customers noted it felt sparse or poorly stocked.
Online Order Challenges
Customers reported difficulties with online orders, including issues with communication regarding order status and fulfillment.
- KTKrystal ThompsonNov 14, 20251.0Today I went into the store to purchase my son some Sony headphones.Where has customer service gone now days?I Literally stood there for 20 minutes waiting on help watching every associate pass me by.I even went ask a girl can i get some help and she called someone ,but he went to another lady that had just got there and helped her.There was plenty associates just standing around.I took my business elsewhere.This use to be my favorite store.I told the associate walking out standing by the door that this is ridiculous!!😡
- HBHugh BrunsonNov 12, 20252.0Poor customer service. No one approached us, as we looked around.
- MMMel MelOct 30, 20255.0Knowledgeable staff and very helpful
- TMTami MorganOct 12, 20255.0Where is everyone today at Walmart? It's so nice!! No crowds!!!
- JAJames Altair AbongSep 2, 20254.0Good to buy some gadget competitive prices
Frequently Asked Questions About Best Buy
Where is Best Buy located in Lake Charles?
Best Buy is located at 715 W Prien Lake Rd, Lake Charles, LA 70601, USA.
What are the store hours for Best Buy in Lake Charles?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Lake Charles offer curbside pickup service?
No, Best Buy at this location does not currently offer curbside pickup but does provide in-store pickup.
What types of products can I find at Best Buy in Lake Charles?
You can shop for TVs, computers, appliances, cameras, and more at this Best Buy location.
Is the Best Buy store in Lake Charles wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get repair services for my electronics at Best Buy in Lake Charles?
Yes, Best Buy offers service repairs including Geek Squad support at this location.
Are there any dining options near Best Buy at 715 W Prien Lake Rd?
Yes, nearby dining options include Wendy's, McAlister's Deli, Auntie Anne's, and Denny's, which are great for a meal before or after your shopping trip.
What fitness or wellness services are near the Best Buy Lake Charles store?
Leah - The Confidence Coach offers gym and fitness training nearby, and Le Nails provides beauty and nail salon services close to the store.
Are there any automotive services near Best Buy in Lake Charles?
Yes, nearby automotive services include BILLY NAVARRE CHEVROLET, Sears Auto Center, Service Tire Pros of Prien Lake, and Prien Lake Firestone, useful if you need car care during your visit.
Does Best Buy accept multiple payment methods including debit cards and checks?
Yes, Best Buy accepts debit cards and checks, and does not require cash only.