Brand Certified
Best Buy
4.0(2078 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
715 W Prien Lake Rd, Lake Charles, LA
70601, United States
Certified by Best Buy • Feb 22, 2026
(337) 474-1196
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/la/lake-charles/715-w-prien-lake-rd-1080.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
2,078 reviews
5 stars
1,043
4 stars
506
3 stars
264
2 stars
93
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff friendly and helpful, while others experienced long wait times and poor assistance.
Product Availability
Customers noted limited stock and inventory issues, with some expressing frustration over unavailable items.
Knowledgeable Staff
Several reviews highlighted the staff's product knowledge and willingness to assist, particularly in the Geek Squad department.
Communication Issues
Customers reported problems with communication, both in-store and over the phone, leading to frustration and confusion.
- ZMZach MurrayFeb 13, 20264.0Nice, clean store. Good parking. I've been there a few times, and the staff was always helpful and knowledgeable.
- TBToni BroussardJan 30, 20264.0Its a smaller Best Buy, but the service is always so friendly.
- APAudra marie PattersonJan 27, 20262.0They do not have a lot of things, walmart is better stocked
- LGLouis GreenJan 15, 20261.0I'm unhappy. My 78 y/o mother in law needed a Chromebook. Went to best buy. Talked to 3 different sales people. 1 helper, one not listening trying to upsell to $100 higher priced product that didn't fit her needs. She wasn't to the front desk, and the blue shirt checking her out says "you don't want that, they break within a - want to buy a warranty". MIL was confused. She was just told the product was good by one person. Tried to be upsold by a deaf salesman, then her money was basically refused at the checkout, before they tried to hit her for more money. She is 78, not an idiot. So, goodbye Best Buy, hope you get your house in order.
- DADavid AckelDec 27, 20255.0Had a great experience working with Aiden J exchanging an air fryer for a food processor as a Christmas gift for my mother. Knowing nothing about kitchen equipment, he was a big help navigating the website, reviews, features, and ordering the new product! Thanks Aiden👍
Frequently Asked Questions About Best Buy
Where is Best Buy located in Lake Charles?
Best Buy is located at 715 W Prien Lake Rd, Lake Charles, LA 70601, USA.
What are the store hours for Best Buy in Lake Charles?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Lake Charles offer curbside pickup service?
No, Best Buy at this location does not currently offer curbside pickup but does provide in-store pickup.
What types of products can I find at Best Buy in Lake Charles?
You can shop for TVs, computers, appliances, cameras, and more at this Best Buy location.
Is the Best Buy store in Lake Charles wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get repair services for my electronics at Best Buy in Lake Charles?
Yes, Best Buy offers service repairs including Geek Squad support at this location.
Are there any dining options near Best Buy at 715 W Prien Lake Rd?
Yes, nearby dining options include Wendy's, McAlister's Deli, Auntie Anne's, and Denny's, which are great for a meal before or after your shopping trip.
What fitness or wellness services are near the Best Buy Lake Charles store?
Leah - The Confidence Coach offers gym and fitness training nearby, and Le Nails provides beauty and nail salon services close to the store.
Are there any automotive services near Best Buy in Lake Charles?
Yes, nearby automotive services include BILLY NAVARRE CHEVROLET, Sears Auto Center, Service Tire Pros of Prien Lake, and Prien Lake Firestone, useful if you need car care during your visit.
Does Best Buy accept multiple payment methods including debit cards and checks?
Yes, Best Buy accepts debit cards and checks, and does not require cash only.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website