Location.com logo
Brand Certified

Verizon

3.6
(175 reviews)
Get DirectionsCallWebsite

Business Details

1781 Martin Luther King Jr Blvd, Houma, LA
70360, United States
(985) 791-8585
https://www.yourwirelessinc.com/locations/
GoogleFacebookInstagramLinkedIn

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Houma, LA location.

Location

Verizon
1781 Martin Luther King Jr Blvd, Houma, LA
70360, United States

Hours

Reviews

3.6
175 reviews
5 stars
93
4 stars
18
3 stars
8
2 stars
5
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individual employees like Deonica, Kimberly, and Mike.

Management Issues

Several reviews pointed out unprofessional behavior from management, including a lack of support for staff and rude interactions with customers.

Sales Pressure

Customers reported feeling pressured to purchase additional products or services, leading to dissatisfaction with their overall experience.

Inconsistent Experiences

While some customers had positive experiences, others reported long wait times, unresolved issues, and poor service, indicating inconsistency in service quality.

Store Operations

Multiple reviews mentioned issues with store hours and accessibility, including being closed before posted hours and unhelpful responses from staff.
  • HC
    Harvey Clark
    5 days ago
    1.0
    Verizon used to be the gold standard in cellular, when no one else worked, they did. Verizon now falls very far below that gold standard that they at one point heavily coveted. I have both my cellular and home Internet with Verizon, the service has been out for a while now, Verizon says it would be back up in a few minutes, I called for my cellular service and they said, maybe sometime tomorrow it'll be back up. This is some crazy stuff. Nothing in my house works without Internet. Do not get service with these people, they no longer care if they lose customers.
  • LL
    Larry Leblanc
    6 days ago
    5.0
    This is a “Wonderful Verizon Store” with very helpful and knowledgeable staff. I was welcomed upon arrival by multiple team members. I will say, that I am not the most savvy individual with electronic devices. But, I will say ‘Wow’ this team surely is. Wonderful team, great customer service and I was very pleased with my overall visit. To the leadership and staff, you guys are the best. Thanks for all you do. LJL
  • CB
    Christy Billiot
    Feb 16, 2026
    5.0
    Extremely helpful, great customer service!!
  • DD
    Dayna Dufrene
    Feb 14, 2026
    5.0
    Kimberly and Mike were awesome! Kimberly is very knowledgeable with all the info we needed. Mike was very helpful in pointing us in the right direction.
  • BC
    Brooke Carrere
    Feb 13, 2026
    5.0
    Wonderful customer service
Read more reviews on Google

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others