Feedback indicates inconsistent customer service, with some employees being helpful while others were reported as rude or unhelpful.
Store Organization
Customers noted issues with store organization, including clutter and difficulty finding items.
Product Availability
Several reviews mentioned a lack of product availability and issues with price matching.
Checkout Experience
Many customers expressed frustration with long wait times at checkout and slow service.
Staff Knowledge
While some staff were praised for their knowledge, others were criticized for lacking basic product knowledge.
AN
Aaron N
Jan 1, 2026
5.0
Nice store. Well stocked. Prices as expected for this type of retailer.
SR
Shawn Reiff
Dec 30, 2025
2.0
Went in looking for information on a product... I was not greeted as I walked in and couldn't find anyone on sale floor for help. After looking for several minutes I finally found the product I wanted but it was more expensive then I thought it would be. With no help from a store employee to answer questions I had I left without making purchase. Store was not organized will and full of clutter and products not on shelves. I will not return to this store!
MZ
melissa zimmerman
Dec 27, 2025
4.0
It's a nice store I just don't the guy at the front wasn't very helpful
BJ
Brandi James
Dec 23, 2025
5.0
Jaden and Blaine went above and beyond to help with finding the best last minute gifts! Jaden was extremely knowledgeable about Gaming PCs and made sure that we were getting the best quality product. We will find Jaden for future purchases. Thank you!
BR
Bradley Rollins
Dec 6, 2025
1.0
Went here for black Friday sale, asked 3 different employees for help and each one answered by pointing in a direction of the item..not one person helped me with a purchase...we wanted a PlayStation bundle...ended up at Walmart where they actually located items we asked about and made friendly and knowledgeable conversation while securing this sale..but not Best buy..all you get is a point in the direction and that is all...employees everywhere with no help in sight 👀
What types of products can I buy at Best Buy in Houma, LA?
You can shop for TVs, computers, appliances, and more at Best Buy in Houma.
What are the store hours for Best Buy in Houma?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Houma offer curbside pickup?
No, curbside pickup is not available, but in-store pickup is offered.
Does this Best Buy location have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances for customers.
Can I get my electronics repaired at Best Buy in Houma?
Yes, Geek Squad support and service repair are available at this Best Buy location.
What payment methods are accepted at Best Buy Houma?
Best Buy accepts debit cards and checks; cash-only payments are not required.
What social media channels can I follow for updates from Best Buy Houma?
You can follow Best Buy Houma on Facebook (facebook.com/BestBuyHouma), Instagram (@bestbuy), and Twitter (@bestbuy).
Are there any nearby places to visit around Best Buy in Houma for shopping?
Yes, nearby shopping options include Cavender's for shoes and fashion accessories, Bed Bath & Beyond for furniture, and Ashley Store for home decor and mattresses.
Where can I get food or dining options near Best Buy Houma?
You can enjoy meals at Texas Roadhouse, Burger King, NORI (a sushi restaurant), and Song Phi Nong (a Thai restaurant), all close to Best Buy.
Is there a mobile phone or electronics repair store near Best Buy Houma?
Geek Squad, offering mobile phone sales and IT/computer repair services, is located nearby for additional tech support.