Visit our store at Harvey for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with some staff providing excellent assistance while others were reported as rude and unhelpful.
Staff Knowledge
Several customers praised the staff for their knowledge and ability to resolve issues, although there were instances of staff being unhelpful or dismissive.
Store Operations
Customers expressed frustration with store operations, including long wait times, issues with stock availability, and confusion regarding store hours.
Billing Issues
Multiple reviews highlighted problems with billing, including unexpected charges and lack of clarity regarding discounts.
SJ
Shelley Jasper
Feb 9, 2026
2.0
The wait is horrible just to turn in a phone, I waited over 45 minutes
Ridiculous
Need to hire more employees
KL
Kevin Lawrence
Jan 27, 2026
4.0
Good store.
JB
Jim Brown
Jan 6, 2026
3.0
It was okay
GE
Gabrielle Evans
Dec 9, 2025
3.0
I do not appreciate calling AHEAD of time just to make sure that my mother can pick up her new phone without me being present and explaining the situation IN FULL that her phone is on my plan and I pay the bill, only for her to drive all the way there and be told that she cannot pick up the phone!!! And whoever was there yesterday REFUSED to give decent customer service by instructing my mother to simply call me to have her added to the plan as an authorized user. They could have easily did that but instead they sent her away. And if you are wondering, they were 2 caucasian ladies: one with blonde hair and dark colored hair who worked yesterday evening, 12/8/2025. I am truly sick of yall lazy customer service!!!
SS
Steven Specht
Nov 14, 2025
1.0
The website says they open at 9:00.
I showed up at 9:05 to a security guard telling me to wait 5 minutes for them to finish their staff meeting.
I left after 11 minutes.
The Verizon store in Harvey is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of mobile phones does Verizon in Harvey offer?
Verizon offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment to visit the Verizon store in Harvey?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What delivery and pickup options does the Verizon Harvey store provide?
You can order online with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store in Harvey support multiple languages?
Yes, the store provides services in both English and Spanish.
What payment methods are accepted at Verizon Harvey?
Verizon Harvey accepts debit cards, mobile NFC payments, and pay checks; it does not require cash only.
Is there free Wi-Fi available at the Verizon store in Harvey?
Yes, free Wi-Fi is available for customers at the store.
What nearby restaurants can I visit before or after shopping at Verizon Harvey?
You can visit nearby restaurants like The Spud Spot (American cuisine), Tennou Sushi Bar (Japanese cuisine), Chili's Grill & Bar (American bar and grill), Bud's Broiler (burger restaurant), Legend Dumplings (Chinese restaurant), and Taco Bell for Mexican fast food.
Are there any nearby financial services close to Verizon Harvey?
Yes, financial services include Home Bank, Regions Bank, Hancock Whitney, Hancock Whitney ATM, and Western Union money transfer services nearby for your convenience.
What nearby services can help me with automotive repairs while visiting Verizon?
You can visit The Radiator Shop, Gerber Collision & Glass, and Southern Collision and Restoration for auto parts and repair services near Verizon Harvey.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: