Business Details
1973 Hammond Square Dr, Hammond, LA
70403, United States
Certified by Verizon • Feb 22, 2026
(985) 542-5025
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/louisiana/hammond/hammond-332710
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hammond for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
501 reviews
5 stars
290
4 stars
63
3 stars
27
2 stars
38
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while many others report rude and unhelpful staff.
Store Management
Several reviews mention poor management practices, including unprofessional behavior and lack of responsiveness to customer needs.
Wait Times
Customers frequently express frustration with long wait times and inefficient service, often citing lengthy visits without resolution.
Product Availability
There are complaints about the lack of stock for certain phones and accessories, leading to customer dissatisfaction.
- JKJames M KuhnFeb 3, 20265.0Customer service work to resolve or pick out a new phone ty
- DBDom BakerJan 12, 20261.0I’ve been coming here for years and can honestly say it’s consistently one of the worst customer service experiences I have each time I go. The employees are always so rude, lazy, and give off the energy that they don’t want you there. I came in today to ask about a line transfer and an upgrade. They immediately told me to do it online and then walked off. When I had a follow up question I went up and asked it and they rolled their eyes at me and acted like I was being so inconsiderate of them texting while I am their only customer. Just the rudest employees every time I go. They definitely need a culture change in this store.
- MCMerryl CoolDec 18, 20255.0amazing service thank stafa
- TGTerah GibsonSep 1, 20251.0Beyond frustrated. He attempted to sell a iPhone 16 plus to my 85 year old grandmother and disabled uncle who know nothing about iPhones. When I discovered what was done while I wasn’t present I immediately asked him to return the devices (same day same hour) and cancel whatever was done. I was even willing to pay the restock fee back to them. He ONLY returned the devices but never canceled the agreements, never cancelled the additional line on the account that was added, didn't reactivate my uncles previous phone (never said anything until we realize he couldn’t make a call a day later)….and we were still being charged for the additional line. Didn’t know any of this until today where I was on the phone with customer service, activation, and technical support for 2 HOURS trying to correct this mess. And the upsetting part of it all is I know the representative who assisted my family. Derek, you really should be ashamed of yourself!!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Hammond, LA?
Verizon in Hammond is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which mobile brands does the Hammond Verizon store carry?
The Hammond Verizon store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL devices.
Can I schedule an appointment to visit the Verizon store in Hammond?
Yes, you can schedule an in-store appointment online or via the My Verizon app for your convenience.
What services are offered by Verizon in Hammond?
Verizon offers mobile plans, wireless internet plans, and voice plans, along with products like business cell phones, tablets, and laptops.
Does Verizon Hammond provide in-store pickup and delivery options?
Yes, Verizon Hammond offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods does the Verizon store in Hammond accept?
They accept checks, debit cards, and mobile NFC payments; cash is not required.
Where is the Verizon store located in Hammond?
The store is located at 1973 Hammond Square Dr, Hammond, LA 70403.
Are there any dining options near the Verizon store in Hammond?
Yes, nearby dining options include Olive Garden, Taco Bell, Chick-fil-A, Chipotle Mexican Grill, Crumbl Cookies, and Five Guys, perfect for a meal before or after your visit.
What nearby gas stations can help customers refuel when visiting the Verizon store?
Nearby gas stations include Shell, RaceTrac, and Circle K, offering convenience for customers who need to refuel while in the area.
Are there nearby services that complement a visit to Verizon in Hammond?
Yes, nearby services include CPR Cell Phone Repair for device repairs, U-Haul Moving & Storage for moving needs, and Sport Clips Haircuts for grooming.
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Certified February 22, 2026Yext Knowledge Graph
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