Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,426 reviews
5 stars
810
4 stars
282
3 stars
162
2 stars
42
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly in the Geek Squad department.
Stock Availability
Several reviews mentioned issues with stock availability, with customers often finding items out of stock or limited selection.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and long wait times, particularly at the Hammond store.
Knowledgeable Staff
Customers frequently noted the expertise of staff members, especially in tech-related inquiries.
Checkout Issues
Multiple reviews highlighted frustrations with the checkout process, including long wait times and limited cashier availability.
- JHJason HallJan 4, 20265.0Great customer service!!
- TATanishia AshadeJan 3, 20261.0I am writing this review in hopes of preventing others from losing money due to a failed and mishandled delivery experience from Best Buy in Hammond, La. Additionally, Best Buy, has not been very active in providing a resolution. I purchased a laptop gift from Best Buy to be delivered to my mother’s home. The delivery was handled by Roadie, which operates similarly to services like Shipt or DoorDash and serves as a delivery partner for Best Buy. Using the Roadie app, I was able to track the driver in real time and noticed that he appeared to be one street over from my mother’s home rather than at the correct address. I attempted to call and text the driver multiple times through the app, but received no response. The driver marked the order as delivered and uploaded a photo showing the package at an incorrect address. My sister immediately went to that location and politely asked the resident for the package, as it clearly did not belong to them. The man told her to leave and then handed the package to a woman as if it were a gift to her. Given the driver’s lack of response and the circumstances surrounding the delivery, I strongly suspect possible coordination between the driver and the resident who received the package. I then contacted Roadie customer service to report the incident. After waiting on hold for approximately 45 minutes, I received no assistance or resolution. Please use caution when making a purchase at Best Buy and selecting this delivery service in this area. This experience resulted in financial loss, the inability to share a gift with a loved one, and a significant waste of time. I also reached out to Best Buy for assistance, but the matter has not been resolved as of this writing. It has now been over 72 hours. UPDATE: Best Buy wrote an email stating that I need to work with local law enforcement regarding this matter. Best Buy this is some terrible customer service! Future customers - BEWARE
- JSJoshua SealsDec 28, 20255.0Friendly! Helpful. Mia in computers was super helpful, explained everything and made me confident about spending $1000 on a computer.
- MVMike VenskiDec 24, 20255.0If you need any assistance ask for Devin, he helped us our with a recent larger purchase and Kevin's assistance actually saved us $$
- AFAlexis FaganDec 18, 20255.0I bought a new t.v. for my father. The sales associates were very helpful with helping me to determine which would be the best option for him.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Hammond, LA?
Best Buy in Hammond, LA is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
What products can I find at Best Buy Hammond?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Hammond.
Does Best Buy Hammond offer pickup and delivery services?
Yes, Best Buy Hammond offers curbside pickup services for your convenience.
Is there Geek Squad support available at Best Buy Hammond?
Yes, Geek Squad support is available at Best Buy Hammond for expert advice and repairs.
Does the Best Buy store in Hammond have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
What payment methods are accepted at Best Buy Hammond?
Best Buy Hammond accepts debit cards and checks; cash is not required to be the only payment method.
Can I get my electronics recycled at Best Buy Hammond?
Yes, Best Buy Hammond offers electronics recycling services.
Are appointments required to shop at Best Buy Hammond?
No, appointments are not required to shop in-store at Best Buy Hammond.
What nearby shopping centers can I visit before or after shopping at Best Buy Hammond?
You can visit Hammond Square and Hammond Square Mall, both nearby shopping centers with various retail options.
Are there any coffee shops near Best Buy Hammond where I can relax?
Yes, there are Starbucks locations near Best Buy Hammond where you can enjoy coffee and snacks.
Where can I find beauty and spa services close to Best Buy Hammond?
You can visit nearby beauty salons such as Tempting Hair, Ulta Beauty, Benefit Cosmetics BrowBar, and La Nails and Spa - Hammond Square.