Best Buy

4.1
1416 reviews
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Business Details

2020 Hammond Square Dr, Hammond, LA
70403, United States
(985) 340-2399
https://stores.bestbuy.com/la/hammond/2020-hammond-square-dr-1388.html/?ref=NS&loc=ns100
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2020 Hammond Square Dr, Hammond, LA
70403, United States

Hours

Reviews

4.1
1,416 reviews
5 stars
801
4 stars
280
3 stars
164
2 stars
42
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and lack of assistance.

Product Availability

Customers noted issues with stock levels and availability of specific items, leading to frustration.

Geek Squad Experience

Geek Squad received positive feedback for their knowledgeable and helpful staff, although some had negative interactions.

Store Management

Concerns were raised about management and employee training, with some customers suggesting the store needs better oversight.

Checkout Process

Customers expressed dissatisfaction with the checkout process, citing long wait times and inefficiencies.
  • LW
    lauren wroten
    Oct 19, 2025
    5.0
    Dunkie was extremely helpful and professional!! Thank you for a great experience
  • PA
    Patricia Ard
    Oct 17, 2025
    5.0
    Big shout out to Kendell at best buy in Hammond louisiana. What a fantastic sound teck. Thank you very much for your expertise knowledge on how to fix my problem. I took your advice on the subwoofer also. Best buy geeks are the best around. THANKS YOU ALL 😃
  • KC
    Kristen Chapman
    Oct 15, 2025
    5.0
    Wonderful store. Very attentive and helpful staff.
  • JW
    Judith Woods
    Sep 30, 2025
    5.0
    Can always get Geeky! tech expertise helps so much! Recommend making a Geek squad appt, easy to do! Shopping is always fun there too, great weekly deals!!
  • JD
    James Dewar
    Sep 2, 2025
    1.0
    Best Buy is a wonderful company. I’ve had nothing but great experiences everywhere except this particular store in Hammond, LA. It’s devoid of customer service. If you look something up online and purchase it and pick it up for a curbside pick up or an online order, then maybe I would use them. I went into exchange a CD slot phone holder. It cost me $20. They wouldn’t exchange it because it’s a few days past the deadline and they suggested I contact the manufacture for warranty. I told them I was actually looking to exchange for another one and they said it didn’t matter that I had missed the deadline. So basically when it comes to the store you’re dealing with NPC‘s. I told them to just throw it in the garbage. I explained they shouldn’t have had it on the shelf in the first place. It doesn’t work. Best Buy actually offers a different model from the same company that’s less expensive and works. They were unwilling to help me source one that works, and they were unwilling to exchange. My recommendation is to avoid this particular store. It appears poorly managed and the employees appear to need more training on customer service. Until they do that, it would be advisable to just go to find other Best Buy stores.
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Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Hammond, LA?

Best Buy in Hammond, LA is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

What products can I find at Best Buy Hammond?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy Hammond.