Business Details
1301 N Airline Hwy, Gonzales, LA
70737, United States
Certified by Verizon • Feb 22, 2026
(225) 331-3838
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gonzales, LA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
653 reviews
5 stars
567
4 stars
39
3 stars9
2 stars6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Mia, Angelique, and Chelsea.
Mixed Experiences
While many reviews were positive, some customers reported poor experiences, including issues with service and communication.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Product Issues
Several customers expressed frustration with product-related issues, including service reliability and problems with device returns.
- WOWilliam Red ObrienFeb 18, 20261.0Returned a Hotspot. Did not work as the reps claimed it would. Tried charging ne $50 for a restocking fee. Also did not refund my fees for purchasing the product. All done by the female manager.
- VJVelma JamesFeb 5, 20265.0My experience at this store was EXCELLENT my salesperson Chelsea was very professional and very helpful.
- LSLacy Marse SosaFeb 2, 20265.0The customer service was beyond awesome...the two techs were incredibly helpful and kind. They worked with a smile and ARE excellence workers! This was the store in Gonzales off of airline Thank you Mia and Angelique
- AHAndrea HerrinJan 28, 20265.0Mia was fantastic
- KHKevin HarrisonJan 12, 20265.0Sabrina was the most knowledgeable person I ever dealt with relative to phone and internet capability. Very professional looking out for the customer as well as the business is rarely seen.
Frequently Asked Questions About Verizon
What types of products does Victra - Verizon Authorized Retailer in Gonzales, LA offer?
Our store offers a wide range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, and more.
What brands can I find at the Verizon store in Gonzales?
You can find popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and others for phones, accessories, and wearable devices.
What are the store hours for the Verizon Authorized Retailer in Gonzales?
We are open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Does the Verizon store in Gonzales offer in-store pickup for orders?
Yes, we provide in-store pickup services for your convenience.
What payment options are accepted at the Victra Verizon store?
We accept various payment methods including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon Authorized Retailer in Gonzales?
Yes, we offer free Wi-Fi to our customers during their visit.
Does the Verizon store recycle electronics?
Yes, our store provides electronics recycling services to help you dispose of devices responsibly.
Are there any restaurants near the Verizon store where customers can grab a meal?
Yes, nearby restaurants include KFC, Schlotzsky's, Albasha Express, Casa Maria Mexican Grill, and Oki Japan offering a variety of dining options for before or after your visit.
What nearby services can help with vehicle needs around the Verizon store?
Nearby automotive services include Ralph Sellers Chrysler Dodge Jeep Ram, CSC Customs Gonzales La, Autoworks Tint & Accessories, and Kirks Tires & Accessories for car sales, parts, tinting, and repairs.
Are there any fitness or wellness centers near the Verizon Authorized Retailer in Gonzales?
Yes, The Zoo Health Club-Gonzales offers gym and active life facilities nearby, and beauty salons like The Beaute Salon and Black 7 Salon are also close for personal care.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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