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Verizon

3.5
(322 reviews)

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Denham Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
27350 Crossing Circle, Denham Springs, LA
70726, United States

Hours

Reviews

3.5
322 reviews
5 stars
165
4 stars
27
3 stars
22
2 stars
19
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rude staff, lack of assistance, and unhelpful interactions.

Staff Knowledge

While some employees were praised for their knowledge and helpfulness, many customers reported instances of staff being uninformed or unable to assist with basic inquiries.

Wait Times

Numerous reviews mentioned long wait times, both for service and for store opening hours, leading to customer frustration.

Billing Issues

Several customers expressed dissatisfaction with billing practices, including issues with promotions, trade-ins, and refunds.

Store Management

There were multiple complaints regarding the management's attitude and effectiveness, with some customers feeling dismissed or poorly treated.
  • DD
    Derek D
    Feb 3, 2026
    1.0
    Recent upgrade and store associate was not correct in billing details. $$ on next billing cycle. NOT HAPPY
  • AB
    Ashlee Kimble Brumfield
    Jan 24, 2026
    5.0
    This location is my favorite. Honestly, if they were to close this location, I would consider switching carriers. Thank you James! As usual, you got me in & out quickly and provided an excellent customer service experience.
  • TS
    The atomic bomb v-2 (The rocket scientist)
    Dec 19, 2025
    3.0
    Waited 30+ minutes after arriving to be seen Even though there were only 3 customers being tended to Thankfully they had my tablet case I was after
  • WS
    W. Surbeck
    Oct 24, 2025
    5.0
    I was having issues with the port process taking too long with the number transfer from my old carrier, visited Bobby at the store and he got the port process expedited and my new phone finally working in minutes after spending hours over chat in the app with technical support over 10 days. Bobby was knowledgeable and professional. Thanks again!
  • CP
    Carrie Poston
    Oct 11, 2025
    1.0
    Absolutely no help at all. Worker was half asleep and could not hear him at all. Should not have came in for work and stayed home.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Denham Springs?

The Verizon store in Denham Springs is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Can I order products online and pick them up at the Verizon Denham Springs store?

Yes, you can order products online and choose in-store pickup at the Denham Springs Verizon location.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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