Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Denham Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
223 reviews
5 stars
107
4 stars
23
3 stars
16
2 stars
15
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, with reports of rude staff and unhelpful interactions.
Wait Times
Many customers expressed frustration with long wait times and inefficient service, often waiting over 30 minutes without being attended to.
Knowledgeable Staff
Some customers praised specific employees for their knowledge and helpfulness, suggesting that individual performance varies greatly.
Store Management
Multiple reviews highlighted issues with store management, including rudeness and lack of support for staff, contributing to a negative customer experience.
Product Issues
Several customers reported problems with products, including incorrect phone activations and issues with trade-ins, leading to dissatisfaction.
- TSThe atomic bomb v-2 (The rocket scientist)Dec 19, 20253.0Waited 30+ minutes after arriving to be seen Even though there were only 3 customers being tended to Thankfully they had my tablet case I was after
- WSW. SurbeckOct 24, 20255.0I was having issues with the port process taking too long with the number transfer from my old carrier, visited Bobby at the store and he got the port process expedited and my new phone finally working in minutes after spending hours over chat in the app with technical support over 10 days. Bobby was knowledgeable and professional. Thanks again!
- CPCarrie PostonOct 11, 20251.0Absolutely no help at all. Worker was half asleep and could not hear him at all. Should not have came in for work and stayed home.
- JRJennifer RolenSep 26, 20251.0The manager is rude!!! This place is a JOKE!!!! Been getting the run around on a refund for over a month now....Manager needs to get a new job if she dont like this one!!! Who answers a phone at a business saying yea because you see its my number calling you about my refund that YOU should've gave back to me NOT CUSTOMER SERVICE!!!
- KBKathy BurgesSep 8, 20251.0Verizon is a pathetic company. Every time I called a store I got a robot. I hate robots. I have been a customer since cellular one sold out. Was on phone for over an hour and all I needed was a battery! What a joke they are. Used to be able to call, request a battery and have it on the way in under 10 minutes ! Get rid of the idiot robot and hire real people ! Verizon owner ...... listen up ! YOU ARE LOOSING CUSTOMERS ! Lol even the Jetsons cartoon 50 yrs ago are better than you now ! Disgusted customer
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Denham Springs?
The Verizon store in Denham Springs is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I order products online and pick them up at the Verizon Denham Springs store?
Yes, you can order products online and choose in-store pickup at the Denham Springs Verizon location.
Which major smartphone brands are available at the Verizon store in Denham Springs?
The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon provide at their Denham Springs location?
Verizon offers mobile plans, wireless internet plans, and voice plans at the Denham Springs store.
Does the Verizon Denham Springs store accept multiple payment methods?
Yes, they accept checks, debit cards, and mobile NFC payments. Cash is not required exclusively.
How can I schedule an appointment at the Verizon Denham Springs store?
You can schedule an in-store appointment either through the Verizon website or via the My Verizon app.
What are the shipping and delivery options for orders from Verizon Denham Springs?
Orders can be picked up in store, shipped with free 2-day shipping, delivered same-day in select areas, or picked up from express lockers.
Are there dining options nearby the Verizon Denham Springs store?
Yes, nearby dining options include Pot and Paddle Jambalaya Kitchen for Cajun and Creole food, Burgersmith for American burgers, Moe's Southwest Grill for Mexican cuisine, and Panda Express for Chinese fast food.
What retail stores are located near Verizon in Denham Springs?
Nearby retail stores include Mattress Firm, Five Below, Kay Jewelers, Torrid, OshKosh B'Gosh, Carter's, and Cato Fashions.
Are there personal care or wellness services close to the Verizon Denham Springs store?
Yes, nearby you can find La Nail Spa for nail and beauty treatments, Jubilee Crossing Modern Dentistry for dental care, The Joint Chiropractic for chiropractic services, European Wax Center for waxing and skincare, and Benefit Cosmetics BrowBar for beauty services.