Many customers reported poor customer service experiences, particularly during returns and checkout, with staff being unhelpful or rude.
Staff Knowledge
While some customers praised individual staff members for their knowledge and helpfulness, others noted a lack of knowledgeable staff available to assist.
Store Cleanliness
The store was generally reported as clean and well-stocked, contributing positively to the shopping experience.
Checkout Issues
Numerous reviews highlighted long wait times at checkout, with customers often leaving without making a purchase due to lack of available staff.
Product Availability
Customers appreciated the variety of products available, but there were complaints about receiving incorrect items or issues with product conditions.
MS
Mandeville Technical Services
5 days ago
2.0
10am OPEN is still ridiculous. You know the entire world is already trying to hang tv's at 8am... 9am would still be silly. Open up at 8am like a real business please. MR. CRAB DEMANDS IT SO!!
CR
Cody Russo
Nov 9, 2025
1.0
They’re horrible at returns. Won’t be back
Read the reviews before even walking in the door.
GR
Gordon Reynolds
Nov 8, 2025
4.0
1 hour to get there from my house. 2nd time in 2 days they said Microsoft was the problem. Still no computer service here. What am I going to do.
CD
Craig Dietrich
Nov 8, 2025
5.0
Helpful and friendly staff. Knowledgeable about the laptops i was considering buying.
JT
Josh Turner
Oct 27, 2025
5.0
Very clean store and well stocked. Staff was really cool and I found a nerd like me to chat with. Yep I’m a 44 year old kid. Great job guys and gals.
What types of products can I find at Best Buy in Covington, LA?
You can shop TVs, computers, appliances, cameras, and more at Best Buy in Covington, LA.
What are the store hours for Best Buy in Covington?
Best Buy in Covington is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Covington offer curbside pickup?
Yes, Best Buy in Covington offers curbside pickup services.
Is there wheelchair accessible entrance at Best Buy Covington?
Yes, Best Buy Covington has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Covington?
Yes, Best Buy Covington provides service and repair support, including Geek Squad services.
Does Best Buy Covington accept debit cards and pay checks?
Yes, Best Buy Covington accepts debit cards and pay checks, and it does not require cash-only payments.
Are there any nearby entertainment options around Best Buy Covington?
Yes, nearby entertainment includes Regal Covington and Hollywood Theater, which are great for watching movies before or after your visit to Best Buy.
What nearby stores can I visit along with Best Buy in Covington?
Nearby stores include JCPenney for clothing and department store shopping, Hibbett Sports for sporting goods, and Shoe Carnival for shoes and accessories.
Are there places to eat near Best Buy Covington?
Yes, you can find fast food and restaurants such as Michael's Creations and Steak 'n Shake close to Best Buy Covington.
Is there nearby assistance for physical therapy or medical services around Best Buy Covington?
Yes, nearby medical services include Pinnacle Orthopedics, AVALA Physical & Hand Therapy, and Ortho Care Now for physical therapy and health care.