Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Chalmette, LA location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
799 reviews
5 stars
716
4 stars
38
3 stars5
2 stars9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, professionalism, and courteousness, with many specific mentions of employees like Jordan, Mikkal, and Kyleena.
Knowledgeable Staff
Multiple reviews highlighted the staff's knowledge about products and services, which contributed to positive customer experiences.
Efficiency
Customers appreciated the quick and efficient service, often noting that their issues were resolved in a timely manner.
Positive Atmosphere
The store environment was described as friendly and welcoming, enhancing the overall customer experience.
Problem Solving
Staff were commended for their ability to address and resolve customer issues effectively, often going above and beyond to ensure satisfaction.
- TTTerra ThomasNov 10, 20255.0Jordan was extremely helpful, definitely went above and beyond to get me sorted out. he also helped some other people during the time i was there and his patience and kindness with everyone was really wonderful to see
- DJDaria JonesNov 8, 20255.0Really good service!
- RPRachel PadillaNov 5, 20255.0Very helpful and patient
- CCCaitlin CosgroveOct 30, 20255.0Customer service was excellent and always friendly!
- TTTLEOct 23, 20251.0I walked into the store to pay a bill, and as I entered, the gentleman with the glasses didn’t greet me. Instead, he immediately told me to sit up front. When I asked why, he said he’d been on the phone with Verizon for 40 minutes and didn’t know how long he’d be. I then asked if he was the only one working, and he said yes. When I told him I just wanted to pay a bill, he responded that I could go to the New Orleans location instead. I was honestly confused and disappointed. Customer service should always be a priority — you never know who you’re speaking with. As a business owner myself, I believe professionalism and respect go a long way. It’s not what you say, it’s how you say it. His attitude was completely off, and I hope management takes this as a chance to remind their staff about proper customer service.
Frequently Asked Questions About Verizon
What are the daily operating hours of Verizon at 8109 West Judge Perez Dr?
Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What services does Verizon offer at this Chalmette, LA location?
They offer smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and in-store pickup services.
Does Verizon at this location provide in-store pickup?
Yes, Verizon offers in-store pickup at their Chalmette location.
What payment options are accepted at Verizon in Chalmette?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Verizon Chalmette accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking.
Does Verizon Chalmette require appointments for service or shopping?
No, appointments are not required for shopping or services at this location.
What is the contact phone number and email for Verizon in Chalmette?
You can reach Verizon at +1 504-510-3272 or via email at stores@yourwirelessinc.com.
Are there places nearby Verizon where I can grab a meal before or after shopping?
Yes, nearby dining options include Rotolo's Pizzeria, Raising Cane's, Wingstop, Auntie Anne's, Subway, and Wendy's.
What nearby services can assist me with car rentals or fuel when visiting Verizon?
Enterprise Rent-A-Car for rentals and Murphy USA for gas are conveniently located near Verizon Chalmette.
Are there any nearby health facilities in case I need medical assistance when visiting Verizon?
Yes, St. Bernard Parish Hospital, Crescent City Orthopedics, Robin Rathe, MD, and LCMC Health Urgent Care are all close to the Verizon location.