Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,799 reviews
5 stars
937
4 stars
404
3 stars
230
2 stars
81
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported unprofessional behavior and lack of assistance.
Product Availability
Many customers expressed frustration with limited stock and availability of popular items, leading to dissatisfaction.
Checkout Experience
Customers reported delays and inefficiencies at checkout, particularly during peak hours, impacting overall satisfaction.
Store Cleanliness
The store is generally noted for being clean and organized, contributing positively to the shopping experience.
Online Ordering
Customers appreciated the convenience of online ordering and quick pickup options, though some faced issues with order fulfillment.
- WWWatchman On the wallNov 11, 20253.0With Walmart and Amazon anyone with best buy stock should have gotten out a while back. The writing is on the wall.
- MMMichael MurphyNov 11, 20254.0Nice friendly people
- CRChelsea RobertsonNov 9, 20255.0Great customer service! They also had an oddly good selection of kids today!
- CCCellaNov 3, 20251.0A one star review is generous! I was in the Bossier City, LA store and placed an order back on September 29, 2025 the store had no problem taking my money but not wanting to deliver my product! Today is November 3, 2025 and now they are saying that they can not fulfill my order! Almost 6 weeks later and countless times of trying to talk to customer service. How can a company over sell products and not send them to paying customers!? I want my intended and purchased product!
- AAAdrianneOct 3, 20252.0Where to start?? Let me just say Best Buy in bossier is typically my go to for electronics I typically go in the day time though. Tonight I came in needed a vacuum and was considering upgrading my phone. Lets just say the level of service is horrible. Lets start with the simple stuff they dont even speak to you just look at you like you are crazy. I went over to find a vacuum while waiting on the guy helping another customer so I could purchase a phone. Found the vacuum it was kind of heavy so I left it on the floor to try to locate a cart. The guy who literally stared me right in my face and didnt utter a word just hangs around over there like he is working (the stuff in his hand doesn't even belong in the area) so I come back since there was no carts and just started pushing the vacuum up to the register. He then just walks off. I literally have spent 12k in this store in the last 6 months I am not walking out of your store with your $500 vacuum cleaner but you would know that if you had basic customer service skills. A simple hello can I help you could have saved you some time. Needless to say I pushed it up to the register past 3 other employees who looked at me like i was crazy and asked the guy at the counter if they had carts he just looked at me. Fine I go back to the phones then he doesn't know what he is doing and im guessing it was the manger he was asking for help and it was clear he didn't want to help "how many times have I shown you this?" was his approach. It doesn't matter how many times talking to him like that in front of a customer is very unprofessional. Needless to say I ended up purchasing the vacuum and he is asking the people where the carts are. Oh they are all in the back??? How convenient. You need better leadership at night. The things that people could get online at much better prices you would think you would treat customers better. Worst experience ever
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Bossier City?
You can shop for TVs, computers, appliances, and more at Best Buy in Bossier City.
What are the Best Buy Bossier City store hours?
Best Buy Bossier City is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Bossier City offer curbside pickup or in-store shopping?
Best Buy Bossier City offers in-store shopping and has curbside pickup service available.
Is the Best Buy Bossier City store wheelchair accessible?
Yes, the Best Buy Bossier City location has a wheelchair accessible entrance.
Can I get my electronics repaired at Best Buy Bossier City?
Yes, Best Buy Bossier City offers service repair and Geek Squad support to assist with electronics repair.
What payment methods are accepted at Best Buy Bossier City?
Best Buy Bossier City accepts debit cards and checks, and does not require cash only payments.
Are there any pet-related places near Best Buy Bossier City?
Yes, Banfield Pet Hospital and PetSmart are nearby for veterinary services and pet supplies or grooming.
Where can I grab a meal or a drink near Best Buy Bossier City?
You can visit nearby restaurants like Another Broken Egg Cafe for breakfast, Chick-fil-A for fast food chicken, or We Olive and Wine Bar for dining and drinks.
Are there any mobile phone stores close to Best Buy Bossier City?
Yes, Optimum, AT&T, and Geek Squad are mobile phone and telecommunications stores near Best Buy.
What other retail stores are located near Best Buy Bossier City?
Nearby retail stores include Mattress Firm, Motherhood Maternity, Kay Jewelers, and GNC Live Well for various shopping needs.