Verizon

4.3
290 reviews
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Business Details

3131 College Dr, Baton Rouge, LA
70808, United States
(225) 778-5152
https://stores.cellularsales.com/us/la/baton-rouge/3131-college-dr
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About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Baton Rouge’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
3131 College Dr, Baton Rouge, LA
70808, United States

Hours

Reviews

4.3
285 reviews
5 stars
213
4 stars
22
3 stars
11
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting representatives like Jeremy, Lara, and Evan.

Negative Experiences

Several reviews mentioned issues with promotions, billing errors, and poor customer service, leading to frustration and dissatisfaction.

Store Environment

The store was frequently described as clean and professional, with a friendly atmosphere, although some customers reported feeling ignored upon entry.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, with many noting that representatives went above and beyond to assist.
  • VV
    Victoria
    6 days ago
    1.0
    Wish I could put zero stars. This has been a horrible experience. I have had to call the store, customer service, and track down the person who sold me my phone numerous times because the promotion I was told I was getting has not been the case! And everyone claims no one can help you but the person who sold you the phone. The newest problem has been a random Samsung device added to my bill that I’ve never owned or bought! Someone completely removed the services from my device and put them on a device that’s not mine. Not to mention all the random areas in Baton Rouge where you have zero service!!!
  • VB
    vivian Bennett
    Aug 15, 2025
    5.0
    Jeremy was great helped me get my own account. Brand new iPhone 16. Awesome service. And so understanding.
  • LJ
    Lawrence Jones
    Aug 15, 2025
    5.0
    Jeremy was very helhful andi gave me the information I need.It was a very good experience to have him as my representative.
  • CB
    Camille Bercier
    Aug 7, 2025
    5.0
    Jeremy was very, very personable. Knowledgeable and helpful, a real gentleman! Thanks, Camille Bercier
  • LW
    Latavia Walker
    Aug 7, 2025
    5.0
    Jeremy was a fantastic customer service representative. Great customer service. And super kind and cool. I’m very satisfied.
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Frequently Asked Questions About Verizon

What brands of smartphones and devices does Verizon at 3131 College Dr offer?

Verizon offers brands including Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless devices.

What are the store hours for Verizon at 3131 College Dr?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.