Business Details
3131 College Dr, Baton Rouge, LA
70808, United States
Certified by Verizon • Feb 22, 2026
(225) 778-5152
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/la/baton-rouge/3131-college-dr
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Baton Rouge’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Baton Rouge connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
291 reviews
5 stars
214
4 stars
22
3 stars
11
2 stars4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting individuals like Jeremy, Lara, and Evan.
Negative Experiences
Several reviews mentioned issues with promotions, billing errors, and poor customer service experiences, particularly with the insurance process and misinformation.
Store Environment
The store was frequently described as clean and professional, with a friendly atmosphere, although some customers reported feeling ignored upon entry.
Sales Process
While many customers had positive experiences with the sales process, some expressed frustration over long wait times and feeling misled about phone promotions.
- CWCarly WattsFeb 12, 20261.0If I could also give it zero stars I would! The day the iPhone 17 was released, I traded in a 12 pro max for a 17 base model. I was supposed to only have about 30 cents added on to my bill each month. The manager Nathaniel that helped me COMPLETELY messed it all up for me. Now they are saying I owe $1000. So they won’t make it right bc he didn’t document ANY OF IT. HORRIBLE. No one will help me. So I guess I am just stuck paying for a brand new phone bc of his LACK OF DOCUMENTATION AND PROFESSIONALISM. WOULD NEVER RECOMMEND THIS LOCATION EVER.
- VVVictoriaJan 6, 20261.0Wish I could put zero stars. This has been a horrible experience. I have had to call the store, customer service, and track down the person who sold me my phone numerous times because the promotion I was told I was getting has not been the case! And everyone claims no one can help you but the person who sold you the phone. The newest problem has been a random Samsung device added to my bill that I’ve never owned or bought! Someone completely removed the services from my device and put them on a device that’s not mine. Not to mention all the random areas in Baton Rouge where you have zero service!!!
- DCDylan C.Apr 3, 20245.0Melody is probably one of the best account specialists I have had the pleasure of working with after over a decade of doing business with Verizon. She helped me convert a personal account to a complex corporate account and handled everything flawlessly. The process took around a full day in store and a few days of back and forth after, however we saved a lot of time and money in the end and we now have everything we want! Thanks so much Mel!!! Your kindness and expertise are SO appreciated
- RIRev Dr Frank Collins IIIDec 31, 20184.0When in for help with my phone. They were so helpful. Still think their prices are too high.
- LMLola MishraOct 1, 20161.0Desmon lacks basic communication skills and displays a shocking level of incompetence. He also refused to check on phone availability without credit check!!! The service here is downright dreadful!!!!
Frequently Asked Questions About Verizon
What brands of smartphones and devices does Verizon at 3131 College Dr offer?
Verizon offers brands including Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless devices.
What are the store hours for Verizon at 3131 College Dr?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What services can I get at Verizon on College Drive?
You can get Verizon Wireless plans, prepaid wireless, Hum Smart Car services, home phone and internet, mobile hotspots, and other Verizon services.
Does Verizon at 3131 College Dr offer pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
How can I contact Verizon at 3131 College Dr?
You can call them at +1 225-778-5152 or email CustomerService@cellularsales.com.
What payment options are accepted at Verizon on College Drive?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where can I find locking and key services near Verizon at 3131 College Dr?
Nearby you can find Minute Key and KeyMe Locksmiths, both providing key and locksmith services.
What dining options are available near Verizon at 3131 College Dr?
You can enjoy meals at Panda Express, Taco Bell, The Great Wall Chinese Restaurant, Juicy Seafood Baton Rouge, and Thai Kitchen nearby.
Are there any nearby places to shop besides Verizon on College Drive?
Yes, nearby shopping options include Gameware, GameStop, Sneaker House, Hibbett Sports, and Cato Fashions.
What financial services are accessible close to Verizon on College Drive?
Nearby financial services include Hancock Whitney Bank and Capital One Bank, providing banking and installment loans.
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Certified February 22, 2026Yext Knowledge Graph
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