Visit our store at Baton Rouge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their exceptional service.
Wait Times
Numerous reviews mention long wait times and delays in service, leading to frustration among customers.
Staff Knowledge
While some customers found staff to be knowledgeable and helpful, others reported a lack of assistance and expertise, particularly with technical issues.
Store Environment
The store environment received mixed reviews, with some customers noting cleanliness and a welcoming atmosphere, while others described it as unprofessional and chaotic.
CD
carl dehon
Feb 10, 2026
1.0
The entire staff are useless.
I have been there approximately 8 times for service.
Not once did they solve my problem or even attempt to.
Extremely subpar service.
LH
Lisa Haller
Feb 9, 2026
5.0
Terez, the assistant manager, is awesome, polite & patient. She helped me more than once and always goes the extra mile. Promote her to manager!
WB
William Brown
Feb 7, 2026
5.0
This store used to be a horrible experience but I recently learned it was taken over by Cellular Sales and I came in to get some info about my bill. Justin Cole was very friendly and extremely knowledgeable and willing to help. Im so glad I gave them another shot. I highly recommend going to see Justin for your wireless needs. You wont be disappointed.
A
سعود البريكي
Jan 8, 2026
1.0
Very bad, the delay there is abnormal and there is no accuracy in the work
JB
Jody Boudreaux
Nov 20, 2025
5.0
Very nice staff. Helped me get a new phone and set it up to where my old phone got a free line on my account that we were able to give a friend