Best Buy

4.0
1917 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1977 Millerville Rd, Baton Rouge, LA
70816, United States

Hours

Reviews

4.0
1,917 reviews
5 stars
1,019
4 stars
410
3 stars
201
2 stars
82
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, while others praised friendly and knowledgeable employees.

Product Availability

Customers expressed frustration over limited stock and availability of popular items, leading to disappointment during product launches.

Return Process

Numerous reviews highlighted issues with the return process, including strict policies and poor handling of defective products.

Store Experience

While some customers enjoyed a clean and well-organized store, others reported long wait times for assistance and a lack of staff presence.

Online Ordering Issues

Many customers faced challenges with online orders, including delays in processing and difficulties with in-store pickup.
  • LS
    lionel stepter
    Nov 11, 2025
    5.0
    We had an issue with a television that we were preparing to load into our truck , but as we were getting ready to load it the wind which was very high blew it off the cart. Not realizing it might be damaged we still took it home anyway, but it was, so we took it back to the store, expecting to have an issue with returning it. We were approached by David the SM and explained what happened, he simply told us he could exchange it for another one. That type of service is what will keep us going back to Best Buy for our next electronic purchase.
  • KK
    Kristen
    Nov 1, 2025
    2.0
    Maybe I'm wrong but I was under the impression that the reason specialty stores charge so much more was because they've trained the employees so they're specialized in knowing their store and everything in it and about it, or else for us customers it's just an expensive Walmart and no offense to the employees cuz they were very kind awesome people but Best buy apparently don't care to do anything extra than a store like Walmart except extra on the prices, little disappointing Best buy and this is not one bit about the awesome employees! This is straight to you Best buy! I had to find what I was looking for myself and was told the other one would do what I needed and got home and it absolutely is the opposite of what I need shame on you Best buy! And it's every time I've been your employees are clueless but so kind and sweet but clueless and that's your fault as a company Best buy
  • OT
    one two
    Oct 30, 2025
    5.0
    Everyone was very nice and informative
  • RG
    Ryan Guidry
    Oct 29, 2025
    5.0
    Easy returns
  • JM
    Joey Martin
    Oct 28, 2025
    2.0
    Hard to get help. Especially the apple products and gaming gear that is all locked up. Took forever to find someone.

Frequently Asked Questions About Best Buy

What is the address of Best Buy in Baton Rouge?

Best Buy is located at 1977 Millerville Rd, Baton Rouge, LA 70816, US.

What are the operating hours of Best Buy Millerville Road location?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.