Best Buy

4.0
1928 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1977 Millerville Rd, Baton Rouge, LA
70816, United States

Hours

Reviews

4.0
1,928 reviews
5 stars
1,023
4 stars
412
3 stars
202
2 stars
84
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising staff for being friendly and helpful, while others report poor service, rudeness, and lack of assistance.

Product Availability

Customers expressed frustration over limited stock on popular items and issues with online order fulfillment, leading to dissatisfaction with the purchasing process.

Store Management

Several reviews highlight issues with store management, including unhelpful responses to customer complaints and perceived favoritism among staff.

Staff Knowledge

While some customers found staff knowledgeable and helpful, others reported a lack of training and product knowledge among employees.
  • CC
    Christy
    3 days ago
    1.0
    This was one of the worst experiences I have ever had. I need a new computer for a new job I called ahead of time for the financial part . I walked out feeling scammed no computer but now my bak account is linked to progressive lease and they even swiped my card at best buy.
  • CR
    Charles Ryan
    Jan 4, 2026
    2.0
    Waited over 25 minutes for a sales associate. When they finally came, their attitude was not what I expected. When I asked if they could measure the box that a tv was packaged in they acted like I asked for an impossible feat. I just needed to make sure the box would fit in my vehicle. I would have measured it myself but there none on the sales floor. It took another 20 minutes to finally get the box measurements.
  • BS
    Brian LeBlanc, Sr.
    Dec 23, 2025
    4.0
    Plenty of service advisors to help out
  • CC
    Charmane Cooke
    Dec 14, 2025
    5.0
    ASSOCIATE:Sam.. If you ever need any help and just straight good Customer Service for a PC Please look for him when you go in the store..you will not be disappointed.. He was very helpful and patient with me and my son... MY GOD BESS YOU
  • EK
    Erin King
    Dec 14, 2025
    5.0
    Staff were friendly and knowledgeable. Items were simple to locate in the store. Checkout line had 6+ customers in line yet the staff were quite efficient.

Frequently Asked Questions About Best Buy

What is the address of Best Buy in Baton Rouge?

Best Buy is located at 1977 Millerville Rd, Baton Rouge, LA 70816, US.

What are the operating hours of Best Buy Millerville Road location?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.