Feedback indicates a mix of experiences with customer service, with some praising staff for being friendly and helpful, while others report poor service, rudeness, and lack of assistance.
Product Availability
Customers expressed frustration over limited stock on popular items and issues with online order fulfillment, leading to dissatisfaction with the purchasing process.
Store Management
Several reviews highlight issues with store management, including unhelpful responses to customer complaints and perceived favoritism among staff.
Staff Knowledge
While some customers found staff knowledgeable and helpful, others reported a lack of training and product knowledge among employees.
CC
Christy
3 days ago
1.0
This was one of the worst experiences I have ever had. I need a new computer for a new job I called ahead of time for the financial part . I walked out feeling scammed no computer but now my bak account is linked to progressive lease and they even swiped my card at best buy.
CR
Charles Ryan
Jan 4, 2026
2.0
Waited over 25 minutes for a sales associate. When they finally came, their attitude was not what I expected. When I asked if they could measure the box that a tv was packaged in they acted like I asked for an impossible feat. I just needed to make sure the box would fit in my vehicle. I would have measured it myself but there none on the sales floor. It took another 20 minutes to finally get the box measurements.
BS
Brian LeBlanc, Sr.
Dec 23, 2025
4.0
Plenty of service advisors to help out
CC
Charmane Cooke
Dec 14, 2025
5.0
ASSOCIATE:Sam.. If you ever need any help and just straight good Customer Service for a PC Please look for him when you go in the store..you will not be disappointed.. He was very helpful and patient with me and my son... MY GOD BESS YOU
EK
Erin King
Dec 14, 2025
5.0
Staff were friendly and knowledgeable. Items were simple to locate in the store. Checkout line had 6+ customers in line yet the staff were quite efficient.
Best Buy is located at 1977 Millerville Rd, Baton Rouge, LA 70816, US.
What are the operating hours of Best Buy Millerville Road location?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup service?
Best Buy offers same day in-store pickup but does not currently offer curbside pickup.
What types of products can I buy at Best Buy on Millerville Road?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.
Is Geek Squad support available at the Best Buy Millerville location?
Yes, Geek Squad support and service repair are available at this Best Buy location.
Does the Best Buy store have wheelchair accessible entrance?
Yes, the Best Buy at 1977 Millerville Rd has a wheelchair accessible entrance.
What nearby places can I visit after shopping at Best Buy Millerville Road?
Nearby you can visit Target Baton Rouge East for groceries and department store shopping, Starbucks for coffee, or Pizza Hut Express if you're hungry.
Are there convenient food options near Best Buy Millerville Road?
Yes, close by you'll find fast food and restaurants such as Chick-fil-A Millerville Road FSU, Crust Pizza Co., and Zoes Kitchen for Mediterranean cuisine.
Where can I find electronics or computer-related stores near Best Buy?
Nearby electronics-related stores include Geek Squad, RadioShack, and the Best Buy itself for a wide selection of products and services.
Can I get other services near Best Buy such as pharmacy or medical care?
Yes, CVS Pharmacy inside Target Store is nearby for pharmacy needs, and medical services like Eyeconic View Eyecare and Millerville Dental Group are also close by.