Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,857 reviews
5 stars
1,483
4 stars
643
3 stars
308
2 stars
131
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.
Product Availability
While the store has a good variety of products, several customers noted issues with stock levels and availability of specific items.
Management Issues
Customers expressed frustration over the lack of management presence and support during busy times, leading to unresolved issues.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific employees who provided excellent service.
Delivery Problems
Numerous complaints were made regarding delivery and installation services, with reports of items being left undelivered or improperly installed.
- KJKelsi JacksonNov 15, 20251.0I placed an order for a 40 inch tv and I still haven’t received it. It was picked up by the carrier Thursday and it is now Saturday. No one has notified me or call me concerning my order. I had to make EIGHT phone calls to Best Buy and no one was able to tell me where my TV. To save you the trouble and headache, DO NOT PLACE A DELIVERY ORDER WITH BEST BUY. Terrible communication.
- HPHollie PeairsNov 11, 20251.0Horrible staff management is even worse-steer clear of this store
- ATAkhmalJ TealNov 10, 20251.0Useless company and store. Impossible to talk to someone at the store. Might as well just buy from Amazon.
- NBNicole BowieNov 9, 20255.0My husband and I recently purchased a pro max phone at Best Buy in Baton Rouge on Bluebonnet. We had the most amazing customer experience. From the time we walked into the store, the greeter’s were warm, welcoming and helpful. Keion was also outstanding. He took the necessary time to explain products, patiently assisted with transitioning phone services and involved management when additional administrative support was needed. Each manager involved came right away. They were also courteous and very professional. Thank you so much Best Buy for investing in customers having a great experience. As a result, your staff are awesome and immensely appreciated!!
- CJCharli JohnsonNov 5, 20255.0Huge shoutout to Jayden and Jason!!! I was indecisive on which laptop I should get for weeks. Jayden walked me through the laptops, gave me advice, and answered all my questions without making me feel silly for not knowing the answers. I came into the store today and Jason helped me trade in my old computer and went above & beyond to find the exact computer I wanted that was in the back of the store. I was in and out within 45 minutes! I told Jason I had plans at 6PM and had to be out the store. I had my computer in my hand at 5:20!!! So happy!!! I wish Jayden was there so I could give a huge thank you to.
Frequently Asked Questions About Best Buy
What are the opening hours of Best Buy at 5913 Bluebonnet Blvd, Baton Rouge?
Best Buy in Baton Rouge is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Baton Rouge offer curbside pickup services?
Best Buy Baton Rouge offers same-day pickup, but curbside pickup is not available at this location.
What products can I find at Best Buy in Baton Rouge?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy. They also provide expert advice and Geek Squad support.
Is Best Buy Baton Rouge wheelchair accessible?
Yes, the Best Buy store in Baton Rouge has a wheelchair accessible entrance.
Does Best Buy Baton Rouge provide repair services?
Yes, Best Buy offers service repairs including Geek Squad support at this location.
Can I pay using debit cards at Best Buy Baton Rouge?
Yes, debit cards are accepted at the Best Buy Baton Rouge store.
What nearby places of interest can I visit along with Best Buy at Bluebonnet Blvd?
Near Best Buy, you can visit LifeWay Christian Store for books and religious items, or check out Spirit Halloween if you're interested in costumes.
Are there dining options near Best Buy in Baton Rouge?
Yes, nearby restaurants include LongHorn Steakhouse, J. Alexander’s seafood and steakhouse, and Red Lobster for American and seafood dining.
Where can I find fashion and clothing stores near Best Buy Baton Rouge?
Nearby clothing stores include Men’s Wearhouse for men's fashion, David’s Bridal for women's clothing, and Macy’s for department store shopping.
How can I contact Best Buy Baton Rouge?
You can reach Best Buy at 5913 Bluebonnet Blvd, Baton Rouge by phone at +1 225-761-8032 or visit their website or Facebook page for more info.