Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,874 reviews
5 stars
1,493
4 stars
643
3 stars
308
2 stars
133
1 star
297
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported long wait times and poor assistance.
Management Issues
Several reviews highlighted a lack of management presence and poor handling of customer issues, leading to frustration.
Product Availability
Customers noted good product selection but expressed dissatisfaction with the availability of knowledgeable staff to assist with technical inquiries.
Delivery Problems
Numerous complaints were made regarding delivery and installation services, with reports of items being left undelivered or improperly handled.
- NPNIKKI POLLET4 days ago2.0Purchased $6,000 oven. Delivery/instillation scheduled for January. Today we receive a text message “your product is delayed…February…” That we can “reschedule or cancel…or change…” That we can call for help, but there is NO WAY to speak with a human being. The automated bot informs me of a January delivery. Wrong. Ugh. I guess the phone ringing in Best Buy when the purchase was made is from other employees since you can’t dial in to the store.
- KKK84 days ago5.0Super quick pick up. Kind, attentive, peasant, and clean atmosphere and employees.
- BCBrody CheeksDec 31, 20252.0This store, like many best buys, is poorly managed. I went in to get a new phone, no plan or anything else needed. I should just have to ask someone and they will get it. However, it took talking to 3 different people, since the first 2 just never came back after I asked to get the phone, and about 30 minutes for something that should only take 5. Many items in the store are just not on display, even though they have an area for it and a corresponding price tag.
- JJJeff JornsbyDec 28, 20251.0I am standing in a line with about 15 people in it to pickup a tv that I ordered for store pickup. There is nobody working the store pickup line and they said go to the back of the line. Ridiculous
- CRCindy B. (REJOICE)Dec 12, 20251.0The first reason that I did not like the store is there is no handicap accessible carts and there was not room for me to move my own equipment throughout the store because the aisles are too narrow. This is the first time I have been in Best buy and this will be the last time. I was trying to do a refund for another senior citizen. It became very confusing and it was aggravating. Their return policy is not clear. Since the associate was on the phone the entire time, I could not tell when she was talking to me and when she was talking to the person on the phone. A lot of chatter but absolutely no communication.
Frequently Asked Questions About Best Buy
What are the opening hours of Best Buy at 5913 Bluebonnet Blvd, Baton Rouge?
Best Buy in Baton Rouge is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Baton Rouge offer curbside pickup services?
Best Buy Baton Rouge offers same-day pickup, but curbside pickup is not available at this location.
What products can I find at Best Buy in Baton Rouge?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy. They also provide expert advice and Geek Squad support.
Is Best Buy Baton Rouge wheelchair accessible?
Yes, the Best Buy store in Baton Rouge has a wheelchair accessible entrance.
Does Best Buy Baton Rouge provide repair services?
Yes, Best Buy offers service repairs including Geek Squad support at this location.
Can I pay using debit cards at Best Buy Baton Rouge?
Yes, debit cards are accepted at the Best Buy Baton Rouge store.
What nearby places of interest can I visit along with Best Buy at Bluebonnet Blvd?
Near Best Buy, you can visit LifeWay Christian Store for books and religious items, or check out Spirit Halloween if you're interested in costumes.
Are there dining options near Best Buy in Baton Rouge?
Yes, nearby restaurants include LongHorn Steakhouse, J. Alexander’s seafood and steakhouse, and Red Lobster for American and seafood dining.
Where can I find fashion and clothing stores near Best Buy Baton Rouge?
Nearby clothing stores include Men’s Wearhouse for men's fashion, David’s Bridal for women's clothing, and Macy’s for department store shopping.
How can I contact Best Buy Baton Rouge?
You can reach Best Buy at 5913 Bluebonnet Blvd, Baton Rouge by phone at +1 225-761-8032 or visit their website or Facebook page for more info.