VCA Woodford Animal Hospital

4.6
286 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
At VCA Woodford Animal Hospital, we help pets live long, healthy and happy lives. We work hard to deliver the best medical care for your pets, and the best experience for you, the pet owner. We have a wealth of veterinary experience at your service! Located in Versailles and serving local communities, our veterinarians, technicians and pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best in preventive and healing care. VCA Woodford Animal Hospital is accredited by the American Animal Hospital Association (AAHA). We look forward to welcoming you, your dog, cat and other pets and providing the best possible care for them.

Location

VCA Woodford Animal Hospital
1325 Lexington Road, Versailles, KY
40383, United States

Hours

Reviews

4.6
286 reviews
5 stars
236
4 stars
20
3 stars
5
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Veterinarian Quality

Dr. Jolly and Dr. Critchlow received high praise for their compassionate and thorough care, while some customers reported negative experiences with other veterinarians.

Staff Attitude

While many reviews highlighted friendly and caring staff, several customers reported rude behavior from receptionists and veterinarians.

Pricing Concerns

Numerous customers expressed dissatisfaction with high prices and perceived overcharging for services, leading to a loss of trust in the clinic.

Emergency Care Issues

Several reviews mentioned difficulties in receiving timely emergency care, with some customers feeling their pets were not prioritized.

Facility Cleanliness

The clinic was generally described as clean and well-maintained, contributing positively to customer experiences.
  • ZC
    Zach Coffey
    Dec 15, 2025
    1.0
    Jeff Critchlow is more interested in measuring egos with clients than taking care of your pet. Got a new puppy who had fleas from the previous home and has been itching nonstop and already had lesions. Since I gave my pet a flea treatment he did not want to do anything further. Dr Critchlow proceeded to tell me that when fleas bite the animal the saliva from the flea creates inflammation hence why he’s itching. After repeating what the doctor just said about the flea saliva/inflammation and asking wouldn’t that be a reason to give medication to make him comfortable, he settles with “sometimes puppies just itch”. I declined a few test and I believe the doctor had the impression I thought I knew more than him and continued to be rude throughout the entire visit. Technicians were great but doctor needs to learn to listen to the clients and less to his ego.
  • CB
    Carol Brown
    Nov 11, 2025
    5.0
    They have two separate areas one is for surgery/procedures, the other holds animals in need of a forever home.
  • GG
    Gerald Gore
    Aug 22, 2025
    5.0
    Friendly staff, clean facilities, and great place to board your pets.
  • MP
    Mark Preston
    Jul 24, 2025
    1.0
    We had used VCA for two years, we had three old dogs and lost two last year. Earlier this month, our oldest dog had a stroke on a Wednesday evening. We were up with her all night while she screamed. I took her to VCA a few minutes after 7, when they opened. I was told there would not be a doctor there until 8am. I said I would wait. About ten minutes later, a vet tech came into the room where I was and told me they would not be able to see Lizzie as they didn't have any available appointments until later in the afternoon. She was in extreme distress and that answer just made me very mad. We had spent thousands of dollars there on our dogs but she wasn't worth seeing immediately there eyes. I took her to another vet, who was most gracious and saw her immediately. Unfortunately she had to be euthanized. But they were very kind. I would not recommend them if you love your animals. They are not caring about your pets or your feelings.
  • WG
    William Gould
    Mar 30, 2021
    2.0
    Too expensive. I pray my dog never gets hurt anyway but after taking a friend there, I'm pretty sure my medical bills would be less.

Frequently Asked Questions About VCA Woodford Animal Hospital

What are the operating hours of VCA Woodford Animal Hospital?

VCA Woodford Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:30 AM to 1:00 PM, and closed on Sundays.

Where is VCA Woodford Animal Hospital located?

It is located at 1325 Lexington Road, Versailles, KY 40383, USA.