Geek Squad

3.2
21 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5101 Hinkleville Rd, Paducah, KY
42001, United States

Hours

Reviews

3.2
21 reviews
5 stars
10
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0
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1 star
7
  • SH
    Sandra Hutchison
    Dec 28, 2023
    1.0
    PAIID FOR SERVICE I COULD NEVER GET USE OU OF CALLED, AND CALLED NO ONE NEVER ANSWERED, VERY BAD SERVICE
  • DL
    Danielle Lewis
    Sep 9, 2023
    1.0
    0 star review, terrible customer service, maybe the worst I have dealt with. Sept 9th I went in to get my laptop repaired, I ended up getting there 5 mins after my time slot started at 1:20pm. There were two people in line, one being the guy in the time slot after me (1:40) and a man that was picking up and paying for his service. By the time it was my turn in line it was 10 mins into my time. The girl (short curly blonde hair) told me that since the guy was already there for his time slot (during my time) she was gonna take him and I could come back a2 hours later at 3:40. I didn't realize geek squad is now a doctors office...actually all the doctors I have been to are more accommodating than she was. I am a mom of 3, it is not easy to get anywhere on time. I told her there was no need to assess the laptop because it is stuck on recovery, and I had already done the checklist online. All she needed to do was clear it to be worked on. My laptop is stuck in recovery mode, needs macos re installed, it will take hours....not 20 mins. She was too stubborn to even realize what I was saying. She couldnt spare time I had ALREADY set up to just LOOK. What is the point of paying over 100$ a year to be ignored and sent back home....during my time slot? That is nuts. So glad I wasted my time and MORE MONEY to be told to come back 3 hours later, like I don't have other things I need to be doing.
  • MM
    Michael Mount
    Apr 10, 2019
    2.0
    They're really proud of their services

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Paducah offer?

Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, and appliance repair.

Where is Geek Squad located in Paducah?

Geek Squad is located at 5101 Hinkleville Rd, Ste 810, Paducah, KY 42001, US.