PAIID FOR SERVICE I COULD NEVER GET USE OU OF CALLED, AND CALLED NO ONE NEVER ANSWERED, VERY BAD SERVICE
DL
Danielle Lewis
Sep 9, 2023
1.0
0 star review, terrible customer service, maybe the worst I have dealt with. Sept 9th I went in to get my laptop repaired, I ended up getting there 5 mins after my time slot started at 1:20pm. There were two people in line, one being the guy in the time slot after me (1:40) and a man that was picking up and paying for his service. By the time it was my turn in line it was 10 mins into my time. The girl (short curly blonde hair) told me that since the guy was already there for his time slot (during my time) she was gonna take him and I could come back a2 hours later at 3:40. I didn't realize geek squad is now a doctors office...actually all the doctors I have been to are more accommodating than she was. I am a mom of 3, it is not easy to get anywhere on time. I told her there was no need to assess the laptop because it is stuck on recovery, and I had already done the checklist online. All she needed to do was clear it to be worked on. My laptop is stuck in recovery mode, needs macos re installed, it will take hours....not 20 mins. She was too stubborn to even realize what I was saying. She couldnt spare time I had ALREADY set up to just LOOK. What is the point of paying over 100$ a year to be ignored and sent back home....during my time slot? That is nuts. So glad I wasted my time and MORE MONEY to be told to come back 3 hours later, like I don't have other things I need to be doing.
What services does Geek Squad at Best Buy in Paducah offer?
Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, and appliance repair.
Where is Geek Squad located in Paducah?
Geek Squad is located at 5101 Hinkleville Rd, Ste 810, Paducah, KY 42001, US.
What are the operating hours of the Geek Squad in Paducah?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Paducah?
You can schedule a service appointment either in store or online via their Best Buy store webpage.
What is the contact phone number for Geek Squad in Paducah?
You can contact Geek Squad in Paducah by calling +1 270-443-9747.
Are there any current promotions available at Geek Squad in Paducah?
Geek Squad is currently featuring Black Friday Deals that you can check out through their online store link.
What nearby shopping options are close to Geek Squad in Paducah?
Nearby shopping options include Kentucky Oaks Mall, Foot Locker, DICK'S Sporting Goods, H&M, American Eagle, and Hallmark Gold Crown Stores.
I plan to visit the nearby Bounce Around Paducah. Can I also get tech support at Geek Squad during my visit?
Yes, after enjoying Bounce Around Paducah, you can visit Geek Squad at Best Buy on 5101 Hinkleville Rd for tech repair and support services.
Are there any entertainment or recreational venues near Geek Squad in Paducah?
Yes, nearby entertainment and recreation venues include Bounce Around Paducah, Vertical Jump Park, and radio stations like 103.3 The Bridge and Rock 98.3.
How can nearby services like the Police Department Mall Office be helpful during my visit to Geek Squad?
The nearby Police Department Mall Office can assist with public safety and emergency support, ensuring a secure environment while you visit Geek Squad and surrounding shops.