Many customers praised the helpful and courteous staff, highlighting positive in-store experiences, while some expressed frustration with online service and communication.
Product Availability
Customers noted a wide selection of products available in-store, but some experienced issues with stock levels and online order fulfillment.
Store Experience
The store was generally described as clean and well-organized, though some reviews mentioned chaotic conditions during busy periods.
Online Shopping Issues
Several customers reported significant problems with online orders, including payment issues and poor communication regarding order status.
KW
Kendra Williams
Dec 23, 2025
5.0
This is where we went into Paducah mall at. My son loves best buy.
AA
Alan
Dec 17, 2025
3.0
Great people in store! But horrible experience in online shopping and pick up, I ordered at watch and was ready for pick, but I couldn't pick it it because they needed payment and tried to charge me again when they already took my money out of my bank account. Turns out they sent me a refund and never texted or let me know, had to call customer service. Then I payed for it again and when to pick it up when it said it was ready it wasn't ready, the overall issue is I payed for the watch 3 times. Also ordered another watch it was late by a week which was really nice as well. Love in store support but I would never recommend online shopping or ordering
NJ
Neal Fritz Jr
Dec 2, 2025
5.0
When you need it then may have it or they may not
LG
Lalchand Goyal
Nov 26, 2025
5.0
Manager and his assistant went out of their way to help me .
Very thankful
I became fan of Best Buy since then
BC
Barry Cupp
Nov 18, 2025
5.0
We are happy to find a place where we could see and touch the computers we needed. Our clerk Darren was knowledgeable and helpful! We bought two laptops and hard drives. 😃👍
What types of products can I shop for at Best Buy in Paducah?
You can find TVs, computers, appliances, and more at Best Buy in Paducah, along with expert advice and Geek Squad support.
What are the operating hours for Best Buy in Paducah?
Best Buy in Paducah is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does the Paducah Best Buy offer curbside pickup?
Best Buy offers curbside pickup services, allowing you to conveniently pick up your purchases without entering the store.
Is the Best Buy in Paducah wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with mobility needs.
Can I get my electronics repaired at Best Buy Paducah?
Yes, Best Buy Paducah provides service repair for electronics.
Does Best Buy accept debit card payments and paychecks?
Yes, Best Buy accepts both debit cards and paychecks as forms of payment; it does not require cash only.
Are there any shopping centers near Best Buy in Paducah?
Yes, Santaland Kentucky Oaks Mall, a shopping center and pop-up shop, is nearby and offers additional shopping options.
What dining options are available near Best Buy Paducah?
Near Best Buy, you can enjoy various restaurants including Auntie Anne's for snacks, China Max for Chinese cuisine, The Station Burger Co. for American burgers, and Hugo's Mexican Restaurant for Mexican food.
Where can I find clothing stores near Best Buy in Paducah?
Several clothing stores near Best Buy include Gap, JCPenney, Maurices, rue21, Torrid, and francesca's, offering a variety of apparel options.
Are there any entertainment or specialty stores near Best Buy Paducah?
Yes, nearby places include RB's Train for event planning and adult entertainment, as well as paducah.gocalendars.toys, a toy store and hobby shop.