Verizon

4.8
1007 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Owensboro, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5035 Frederica St.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
5035 Frederica St, Owensboro, KY
42301, United States

Hours

Reviews

4.8
996 reviews
5 stars
934
4 stars
19
3 stars
11
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Jordan, Mak, and Alexis.

Professionalism

Many reviews highlighted the professionalism of the staff, noting their ability to handle complex issues and provide clear explanations.

Positive Experience

Overall, customers reported very positive experiences, often mentioning the enjoyable atmosphere and the willingness of staff to go above and beyond.

Efficiency

Several reviews noted the efficiency of the service, with quick setups and smooth transitions to new devices.
  • SN
    Stephen Nardi
    2 days ago
    5.0
    Alexis was very pleasant and very helpful went way beyond helpful and was glad she helped me with all the problems I have had with other cell service she was the best
  • SK
    Skyler Kost
    3 days ago
    5.0
    I went in to upgrade my phone and add a couple of people to my phone plan. I was helped by Jordan who was incredibly patient, helpful and answered all of our questions. He stayed late past his shift ending to finish up with everything we needed without rushing our process. He also helped save us any money and gave us tips on how we could save money on our bill. In addition, he showed us how to do a couple of things through the app for an easier process. He was clear and kind through the entire experience. The best gem at Verizon in Owensboro, I definitely recommend working with him!
  • JV
    Julie vanover
    Jan 3, 2026
    5.0
    Alexis is great she knows her stuff. Thank you so much for helping me
  • SW
    Sue Welborn
    Dec 31, 2025
    5.0
    Alexis was so helpful! She knew exactly what to do to address my concern with my phone, then she helped transfer all my essentials onto my new phone. I highly recommend her to assist you.
  • SS
    Sandy Simon Spaetti
    Dec 21, 2025
    5.0
    I recently updated my phone and had a very positive experience. Jordan Anderson is the associate who assisted me. He was very helpful and patient. I’m 61 years old and my phone was an iPhone 8; I’d had it for 8 years and was not looking forward to the changes that come up an update. He helped make the process so smooth and I’m loving my new phone and accessories.

Frequently Asked Questions About Verizon

What types of products can I find at TCC Owensboro Verizon authorized retailer?

You can find smartphones, tablets, wireless devices, accessories, Verizon home internet, and more at TCC Owensboro.

What are the opening hours of TCC Owensboro Verizon store?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.