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Brand Certified

Verizon

4.8
(1013 reviews)

Business Details

5035 Frederica St, Owensboro, KY
42301, United States
(270) 689-2404

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Owensboro, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5035 Frederica St.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
5035 Frederica St, Owensboro, KY
42301, United States

Hours

Reviews

4.8
1,013 reviews
5 stars
948
4 stars
19
3 stars
11
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of employees like Alexis, Jordan, and Mak.

Professionalism

Reviewers highlighted the professionalism of the staff, noting their ability to handle complex issues and provide clear explanations.

Positive Experiences

Many customers reported having enjoyable experiences, often mentioning the friendly atmosphere and the willingness of staff to go above and beyond.

Efficiency

Several reviews noted the efficiency of the service, with staff helping customers quickly while still ensuring thorough assistance.
  • KS
    Kathy Smith
    6 days ago
    5.0
    Alexis really helped me reset my phone I turned in. She was very helpful and knows exactly what she is doing. I really appreciate her help. She also did not rush me.
  • SM
    Sandra Midkiff
    6 days ago
    5.0
    Wonderful service,good experience. Greatful
  • RM
    R M
    6 days ago
    1.0
    Called and asked a simple question. They refused to help because they can’t look up my account. Offered no further information. I also called another store a week ago and they helped with a different question that required my account to be pulled up.
  • ZH
    Zack Hatcher
    Feb 14, 2026
    5.0
    Awesome experience, Mason was absolutely amazing, would recommend this store to everyone.
  • JA
    Jordan Anderson
    Feb 4, 2026
    5.0
    This location has never made me feel like just a transaction. The service is always high quality, but what I appreciate most is how kind and approachable everyone is. You leave feeling heard, respected, and grateful you stopped in. Thank you Alexis, Skylar, Mason, Mak, Elly and Tori for being so wonderful!

Frequently Asked Questions About Verizon

What types of products can I find at TCC Owensboro Verizon authorized retailer?

You can find smartphones, tablets, wireless devices, accessories, Verizon home internet, and more at TCC Owensboro.

What are the opening hours of TCC Owensboro Verizon store?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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