Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and unprofessional behavior.
Communication Issues
Customers expressed frustration over the inability to contact the store directly, often being routed to overseas call centers.
Product Availability
Several customers noted issues with product availability and stock levels, leading to disappointment when items were not in store.
Positive Experiences
Despite negative feedback, many customers reported positive experiences with knowledgeable staff and efficient service during in-store visits.
DO
Daniel O'Neal
Feb 2, 2026
5.0
Purchased a element se pc from best buy, runs every game I can think of great on 1080p 180 fps
JJ
Joe
Jan 25, 2026
1.0
Manager is super stingy about returns. Does not care about your financial problems and cares more about the stores money than trying to help a struggling human being. Don’t bother trying to get human decency here.
MS
Mike Skaggs
Jan 24, 2026
1.0
Too busy to help while they talked about their gaming.