Verizon

4.9
581 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Nicholasville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1047 N Main, Nicholasville, KY
40356, United States

Hours

Reviews

4.9
579 reviews
5 stars
551
4 stars
10
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5
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1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting their ability to resolve issues efficiently.

Technical Assistance

Customers frequently mentioned receiving effective technical support for phone issues, including app problems and device setups.

Sales Experience

Several reviews noted positive experiences with phone upgrades and promotions, with staff providing clear explanations and assistance.

Store Environment

The store was described as welcoming and pleasant, with a notable contrast to other locations where customers felt pressured.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding order fulfillment and communication issues.
  • WM
    Weaving Memories
    3 days ago
    5.0
    I thought I had lost a lot of my pictures and videos on my Google phone. The sales representative helped me recover all of my missing photos, helped me upgrade my storage so I would never run out again, and also helped me get a brand new phone without raising the bill.
  • SM
    SARA Montgomery
    3 days ago
    5.0
    Verizon wireless sales representative Henry was amazing at the Nicholasville store today! He worked and helped get me the best deal he could! He helped make my trade in for a new phone go very smooth. I was very impressed with his willingness and effort to make my time in the store the best possible experience!! Definitely go check him out and ask for Henry!!! I upgraded to the 17 and he even helped me upgrade my watch as well!!! Fantastic experience!
  • EZ
    Emilio Zapata
    6 days ago
    5.0
    My phone screen was no longer working so we went to the store to file get an insurance replacement. The store representative talked us through our options and ended up helping us get two new phones without raising out bill. The service was excellent
  • NG
    Nirma Guerrero
    6 days ago
    5.0
    I kept getting messages on our phone saying our voicemail was full but we couldn't figure out how to clear it. The rep was able to clear it out for us and show us how to do so in the future. Thank you for such great customer care!
  • ED
    Elizabeth David
    Oct 20, 2025
    1.0
    Do not ever go in store. We’ve had issues with this location and the one in Lexington. If they tell you they want to put a second line on your phone or that they can save you money by putting extra lines on one phone, DONT DO IT! It’s a complete scam and headache to deal with later. Cost us phone upgrade in the process. The reps will try any under handed trick they can to increase their sale cause they are commission based. They don’t care about actually helping you or saving you money, just how much they can pocket in the sale

Frequently Asked Questions About Verizon

What products can I find at the Verizon store located at 1047 N Main in Nicholasville?

You can find Verizon wireless devices including Apple iPhones, Samsung Galaxy, Google Pixel, Motorola phones, tablets, Hum devices, mobile hotspots, prepaid plans, and accessories.

What are the operating hours for the Verizon store in Nicholasville?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 12:00 PM to 6:00 PM.