Business Details
1304 Chestnut St, Murray, KY
42071, United States
Certified by Verizon • Feb 22, 2026
(270) 215-7407
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Murray, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
460 reviews
5 stars
377
4 stars
31
3 stars
9
2 stars
10
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees like Hunter, Mallory, and Savannah for their exceptional service.
Sales Experience
Customers reported positive experiences during the sales process, noting that staff made purchasing and upgrading phones easy and efficient.
Communication Issues
Some customers expressed frustration with the store's communication, particularly regarding return policies and the inability to reach the store by phone.
Wait Times
Several reviews mentioned long wait times, even when the store was not busy, indicating a need for improvement in managing customer flow.
- KSKarla ShafferJan 23, 20265.0Jayce at Verizon Victra Murray is amazing! We went in undecided to switch carriers and her knowledge and customer service made it an easy decision! We had to return to complete the process from ordering phones and she stayed late both nights to troubleshoot any issues. Jayce was very patient and professional and made the process so easy.
- SMSusan MillhouseJan 17, 20265.0Had a great experience. The staff was great to work with. All my needs were met.
- JBJanet BorchertJan 6, 20265.0Went there today needing help navigating The wide world of the iPhones and watches (Especially when you’re in your 80’s) The nicest young lady worked with us; solved our watch problem. She is knowledgeable as Well as one fantastic human being. I can’t say enough for the service..it was more than a 10
- KYKoh YDec 15, 20255.0Very kind, informative, and helpful staff, especially the staff member named William. My wife and I had a great experience using this Verizon location for assistance
- PGPiara GiovanniDec 14, 20255.0Jayce was really knowledgeable and helpful, and made sure my upgrade went smoothly despite me not knowing much about phones. The gentleman assisting her at the desk barely had to chime in at all, and was also extremely nice, though I didn't catch his name. Thanking them both for a speedy change over!!
Frequently Asked Questions About Verizon
What is Victra and what services do they offer?
Victra is a Verizon Authorized Retailer in Murray, KY, offering a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What brands can I find at Victra in Murray?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more at Victra.
What are the store hours for Victra in Murray, KY?
Victra is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra?
Victra accepts payments via American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Does Victra provide electronics recycling services?
Yes, Victra offers electronics recycling services at their location.
What languages are spoken at Victra in Murray?
Victra staff speak both English and Spanish to assist customers.
How can I get to Victra using nearby landmarks or stores?
Victra is located near other notable places such as Ain't That Art Tattoos, Carey’s clothing boutique, and the Vape Park, making it easy to find in the area.
What nearby food options are available around Victra?
Nearby food options include Fazoli’s Italian restaurant, Hardee’s fast food, Don Sol Mexican Grill, and Rally’s burger restaurant for convenient meals before or after your visit.
Are there any nearby beauty or wellness services near Victra?
Yes, nearby you can find Profiles Salon and Spa, Just 4 Him Haircuts of Murray, and Beauty by Jolyn for beauty and wellness needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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