Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Mt Sterling’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
983 reviews
5 stars
947
4 stars8
3 stars6
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with phone issues and account management.
Problem Resolution
Many reviews highlighted the staff's ability to quickly resolve technical issues with phones, including viruses, connectivity problems, and account discrepancies.
Sales Experience
Customers reported positive experiences when purchasing new phones or upgrading, noting that representatives provided clear information and helped them find the best deals.
Efficiency
Several reviews mentioned the quick service provided by staff, allowing customers to complete their transactions and resolve issues in a timely manner.
Value for Money
Customers appreciated the efforts made by staff to lower their bills and find cost-effective solutions, including discounts and promotions.
- BLBrad Lockett6 days ago5.0Brad was very helpful and friendly. Got 2 phone's and setup easy and fast.
- MLMichael laneNov 14, 20255.0Had a mess up with trying to order online but came in and Nicholas fixed me up with getting two new pixel 10 phones and gave wonderful customer service.
- SMStephanie MccoyNov 14, 20255.0I picked up my new iPhone 17 pro max today. I had been putting off getting a new phone for a while because I dreaded the transfer process. David made the whole process today painless. I am very thankful that he made this very easy on me!
- DCDiana CurtisOct 31, 20255.0I had trouble with my apps on my new phone and he was soooo incredibly patient and very knowledgeable. He cleared all my issues and was so courteous. I love Verizon store!
- RSRosa SpencerOct 24, 20255.0They did great, Hunter Ferguson, was wonderful. Very intelligent, and professional. Need more agents like him, very patient and polite
Frequently Asked Questions About Verizon
What services does Verizon at 640 Northview Dr offer?
Verizon offers wireless plans, device upgrades for brands like Apple and Samsung, wireless accessories, exclusive Verizon services, and bill payment in-store.
Which smartphone brands can I find at the Verizon store in Mount Sterling?
You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus smartphones at this Verizon store.
What are the operating hours for the Verizon store at 640 Northview Dr?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online Verizon order at the Mount Sterling Cellular Sales store?
Yes, in-store pickup is available at this location for online orders.
What payment options are accepted at Verizon Cellular Sales in Mount Sterling?
They accept American Express, Discover, MasterCard, and Visa.
Is it necessary to make an appointment before visiting the Verizon store?
No appointment is required to visit the store, but you can call ahead to make one if you prefer.
How can nearby restaurants enhance my visit to the Verizon store?
You can enjoy convenient dining options like Jimmy John's, McDonald's, and Applebee's Grill + Bar before or after your Verizon visit at 640 Northview Dr.
Are there other mobile phone stores near the Verizon Cellular Sales location?
Yes, Metro by T-Mobile is a nearby mobile phone store, providing additional options for wireless services and devices.
What nearby services can assist with package shipping while visiting Verizon?
The UPS Access Point location nearby offers courier and delivery services, making it convenient to ship packages when visiting the area.
Are there any nearby pharmacies or banks for additional errands near Verizon?
Northview Pharmacy and Traditional Bank are close by, so you can conveniently handle prescriptions or banking along with your Verizon visit.