Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Louisville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
875 reviews
5 stars
786
4 stars
28
3 stars
16
2 stars7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, highlighting specific employees like Marvin, Alex, and Andres for their exceptional service.
Technical Support
Customers frequently mentioned positive experiences with technical assistance, including phone setup, troubleshooting, and resolving issues with devices.
Billing Issues
Several reviews noted assistance with billing inquiries, with staff helping to clarify charges and reduce monthly bills.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with long wait times and perceived poor service from certain employees.
- BMBuddy MilsapJan 5, 20265.0Came into pick up some Bluetooth help phone Marvin was great he helped me pick. Pair and made them work with my phone
- HSHarvey StegnerDec 29, 20255.0I had a bunch of pop ups on my phone wanting me to download clearer and PDF something I brought it in to Marvin he was able to take everything off thank you
- CTClaudia TitusDec 29, 20255.0I had a ton of pop up on my phone wouldn't let me use anything on it because it kept wanting me to download cleaners and other things like that Marvin was great too everything he found off and phone is much better thank you
- DMDionel MonteroDec 22, 20251.0I switched from TMobile to Verizon. I owed 4 teams to TMobile. The seller Andrés promised in July to send me the checks to cancel the debt of the equipment to TMobile. Today, December 22, nothing that the checks arrive, does not answer messages or calls and the debt has already reached a collection agency. Now I call Verizon and they want a detail of the debt to TMobile because they have nothing in their systems.
- TCTammy CusterDec 14, 20255.0My watch I ordered online wasn't activating Marvin was able to look at it and get it all set up thank you
Frequently Asked Questions About Verizon
Where is Verizon located?
Verizon is located at 4421 Dixie Hwy, Louisville, KY 40216.
What brands of smartphones can I find at Verizon on Dixie Hwy?
You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones at Verizon on Dixie Hwy.
What are the store hours for Verizon at 4421 Dixie Hwy?
The Verizon store on Dixie Hwy is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Can I pay my Verizon bill in-store at the Dixie Hwy location?
Yes, you can pay your Verizon bill in-store at the Dixie Hwy Cellular Sales location.
Does Verizon on Dixie Hwy offer in-store pickup?
Yes, Verizon on Dixie Hwy offers in-store pickup for certain orders.
What forms of payment does Verizon accept at this location?
Verizon accepts American Express, Discover, Mastercard, and Visa at the 4421 Dixie Hwy store.
How can I contact Verizon at 4421 Dixie Hwy?
You can call Verizon at +1 502-449-1190 or email CustomerService@cellularsales.com.
Are there other mobile phone stores near Verizon on Dixie Hwy?
Yes, nearby mobile phone stores include Cricket Wireless, T-Mobile, and Sprint Store, which offer alternatives or complementary services when visiting the area.
What nearby services can I visit in the area around Verizon on Dixie Hwy?
Nearby services include financial advising at Edward Jones, health care at Dixie Highway Immediate Care Center and ImmediaDent, and convenience at Speedway gas station and convenience store.
Are there any hotels or places to stay near the Verizon store on Dixie Hwy?
Yes, Americas Best Value Inn Louisville and America's Best Value Inn are nearby hotels where you can stay when visiting the area.