Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Louisville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Louisville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Cody, Jacob, and Marvin.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the seamless processes for phone upgrades and problem resolutions.
Problem Resolution
Several customers noted that their issues were resolved effectively, whether it was fixing phones, setting up new devices, or addressing billing concerns.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding billing issues and inconsistent service at different locations.
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Susie Crigler
Jan 23, 2026
5.0
I had a great experience today at Verizon! I went in to get a new phone because my phone was 8 years old. Very friendly, helpful, he explained everything. Couldn't have asked for better service.
TK
Thomas Kindell
Nov 20, 2025
5.0
I didn't know how to reset my Voice-mail password but the sales representative at the Fern Creek store was able to get it working for me. I like Verizon and I haven't has any issues with them so I'm sure I'll be a customer for life.
MB
Matthew Biller
Nov 4, 2025
5.0
I went in with a broken phone and needing some new accessories. Cody was kind and super helpful, and made the whole process quick and easy!
-Jennifer Biller
JJ
jg
Nov 1, 2025
5.0
Staff is very helpful, professionalism is their standard. Charles is awesome, best of the best. Highly recommend you use this store for your Phone service.
AC
Alec Carter
Oct 7, 2025
5.0
Awesome customer service. Cody was very knowledgeable and very helpful with saving me money . Overall great experience.