Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Louisville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
978 reviews
5 stars
918
4 stars
29
3 stars4
2 stars11
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the exceptional customer service provided by staff, particularly highlighting employees like Cody, Jacob, and Marvin for their knowledge and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to explain technical details clearly, making the process of upgrading or fixing phones easier for customers.
Positive Experiences
A significant number of customers reported having great experiences, often expressing satisfaction with the service and the outcomes of their visits.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved faster than expected.
Problem Resolution
Several reviews highlighted the staff's ability to resolve complex issues, such as billing problems and phone malfunctions, contributing to overall customer satisfaction.
- TKThomas Kindell4 days ago5.0I didn't know how to reset my Voice-mail password but the sales representative at the Fern Creek store was able to get it working for me. I like Verizon and I haven't has any issues with them so I'm sure I'll be a customer for life.
- MBMatthew BillerNov 4, 20255.0I went in with a broken phone and needing some new accessories. Cody was kind and super helpful, and made the whole process quick and easy! -Jennifer Biller
- JJjgNov 1, 20255.0Staff is very helpful, professionalism is their standard. Charles is awesome, best of the best. Highly recommend you use this store for your Phone service.
- ACAlec CarterOct 7, 20255.0Awesome customer service. Cody was very knowledgeable and very helpful with saving me money . Overall great experience.
- JJJaySep 30, 20255.0Cody did an excellent job setting us up with a new phone as well as saving us some money💰💰 I always get great service at this location…
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located?
The store is located at 6475 Bardstown Rd, Louisville, KY 40291.
What are the operating hours of the Cellular Sales Verizon store?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store at Cellular Sales require appointments?
No, appointments are not required but can be made by calling the store.
What brands of smartphones does this Verizon store offer?
They offer smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Can I pick up my online orders at this Verizon Cellular Sales location?
Yes, the store offers in-store pickup services.
What payment options are accepted at this Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What services can I get at the Verizon Cellular Sales on Bardstown Rd?
Services include wireless plans, prepaid wireless, Hum smart car service, home phone and internet, mobile hotspot, and Verizon Wireless services.
Are there places nearby where I can eat before or after visiting Verizon Cellular Sales?
Yes, nearby dining options include Qdoba Mexican Restaurant, Yummy China for Chinese cuisine, Jeff's Donuts for baked goods, Honey Baked Ham, Jimmy John's sandwiches, Mark's Feed Store American barbecue, and Asiana Sushi.
If I need other mobile phone stores nearby, what options do I have close to Cellular Sales?
Nearby mobile phone stores include another Verizon location, Cellular Sales itself, and the AT&T Store, as well as Batteries Plus Bulbs for phone repair and accessories.
What nearby services are available for additional needs like dental or education around Bardstown Rd?
Nearby services include Harley Center Dental and Word of Mouth Dental Care for dental needs, Sylvan Learning for tutoring and test preparation, and ProRehab Physical Therapy for health and medical support.