Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Louisville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
890 reviews
5 stars
823
4 stars
22
3 stars11
2 stars6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and professional, with many specific mentions of employees like Marvin, Jacob, and Alex.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting fast resolutions to their issues and smooth phone upgrades.
Problem Solving
The staff demonstrated strong problem-solving skills, effectively addressing various technical issues and providing solutions that satisfied customers.
Positive Atmosphere
Customers appreciated the welcoming and friendly environment of the store, often mentioning the positive attitude of the staff.
- MSMaria SuvanahDec 23, 20255.0Verizon is Awesome. I had some technical issues but the guy here fixed them properly and got me set up today. Very happy with my phone service. I’m glad there was not a wait even during Christmas.
- WCWanda CarltonDec 16, 20255.0I came into Verizon today in Hillview and I spoke with Tyler with my problem with my phone and he fixed it and also made my phone better. Thanks, Tyler.
- RLRebekah LedfordNov 29, 20255.0My husband had bought a phone from another Verizon down the road but couldn’t text or call me. Justin at hillview greeted us as soon as we walked in and knew exactly what was wrong. He knows his stuff. I got a new phone while there and got an awesome deal! Thanks Justin!
- MGMillie GoodfriendNov 19, 20255.0I come in today to make my payment and have my password set up for Facebook for my phone and tablet. the service was excellent did it in no time at all. definitely five star Marvin was wonderful
- GBGene BurtonNov 19, 20255.0I needed help adding military to Verizon I had a few emails log in not sure how to added we had to try a few times but he got it up and going thank you for the help and resetting password and such great Great help
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 5012 Mud Lane, Louisville, KY 40229.
What are the operating hours of the Verizon store?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit the Verizon store?
No, appointments are not required, but you can call to make one if you prefer.
Which brands of cell phones can I upgrade to at this Verizon store?
You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other popular brands available at the store.
What types of payment does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Does the Verizon store offer in-store pickup for orders?
Yes, the store provides in-store pickup as a service option.
What services can I get at the Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car, home phone and internet, mobile hotspot, and Verizon Wireless support.
Are there other mobile phone stores near the Verizon store at 5012 Mud Lane?
Yes, nearby mobile phone stores include another Verizon location, Cellular Sales, and the AT&T Store, providing customers with multiple options for wireless devices and plans.
What nearby places can I visit for food or dining around the Verizon store?
Near the Verizon store, you can enjoy meals at Papa Johns Pizza, Papa Murphy's Take 'N' Bake Pizza, and Qdoba Mexican Restaurant.
Which financial services are available near the Verizon store?
Nearby financial services include PNC Bank, PNC ATM, MoneyGram, Western Union, and Coinstar for your banking and money transfer needs.