Please call for Saturday availability. Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Customers consistently praised the staff for being kind, knowledgeable, and compassionate towards their pets.
Pricing Concerns
Many reviews highlighted that the services are perceived as expensive, with some customers feeling that costs were not clearly communicated.
Appointment Availability
Several customers expressed frustration with the difficulty in scheduling timely appointments, particularly for urgent care.
Mixed Experiences
While many customers had positive experiences, some reported issues with communication and service quality, particularly regarding follow-ups and billing.
RF
R. Fyfe
1 day ago
1.0
Greed runs through their veins. They saw my friend's very critically dog over three week and gave him a very poor prognosis. My friend has gently nursed his dog back to a comfortable existence. However, when he went back with his dog to refill medicine the incompetent vet vaccinated his 14 year old dog for rabies even though he has not recovered from his illness. Is the VCA employing robots? My friend was in tears when he discovered what they had done to his dog. His dog has been vaccinated for over ten years and has enough vaccine to protect an elephant. His dog is not out of the woods and needs more serious tests. Why didn't the vet just do a rabies titer? Duh? Do their vets even know the term titer? Now my friend is even more worried about his dog. They've also charged my friend over 8,000. dollars for vet care but no IV fluids, surgery, MRI or over night stay occurred. Pathetic. Look for a great vet elsewhere.
WB
Wakiya Brenton
Jan 5, 2026
5.0
Brought my 5 month old kitty here for her first appointment with first appointment free coupon, the lady at the front desk was kind and quickly got me checked in, the vet assistant was helpful with information and resources and friendly, the vet was quick and helpful with helping me understand my cat and its health, also got a lil free care package.
MK
Marian Knudsen
Nov 7, 2025
5.0
My first visit here.... Staff and Doctor are very professional and caring, but I definitely had major "sticker shock". $300 for the first visit for my new kitten. And I still have to get her booster shots and neutered. Being a good Samaritan to a stray is definitely not cheap. It cost me only $10 to adopt a cat at the Humane Society that was already neutered and had all its shots!! There ought to be some subsidies or discount for people taking in strays on the street and giving them a home.
CC
Cristi
Oct 22, 2025
5.0
Great place to take pets!
GL
Greta Landenwich
Aug 25, 2025
1.0
Expensive but good for a yearly visit, but they won't see you in a timely manor if any issues occur. Twice in the last 6 years I've called to be seen for a non-wellness visit (once for a large but not deep abrasion, and recently for a new onset cough). Both times I was told to go to an emergent care office because they were too booked to make an appointment within 3 weeks. Neither issues were emergencies that warranted the astronomical cost of an ER visit, but they did merit a check in with the vet we established care with. I had to consult Dr. Google, and the abrasion healed before the 3 weeks was up, but it seems absolutely inappropriate that this practice overbooks appointments to the point that you cannot be seen if an incident occurs.
Of note, both times this occurred, i was confusingly assured that they always set aside times to work in non-wellness visits, yet somehow things are still booked out by 3 weeks. Oh, I'm also welcome to call everyday to see if there has been a cancelation.
I don't have an expectation to be seen within 24 hours (within a week should be reasonable), but I have never heard of a practice that punts you to the ER for a visit that should be done at the vets office.
Frequently Asked Questions About VCA Fairleigh Animal Hospital
What are the operating hours of VCA Fairleigh Animal Hospital?
VCA Fairleigh Animal Hospital is open Monday through Friday from 7:30 AM to 6:00 PM and is closed on weekends.
Where is VCA Fairleigh Animal Hospital located?
It is located at 1212 Bardstown Road, Louisville, KY 40204, United States.
How can I contact VCA Fairleigh Animal Hospital?
You can reach them by phone at +1 502-451-6655 or +1 502-792-9246.
What types of veterinary services does VCA Fairleigh Animal Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general and preventive care, vaccinations, spay and neuter, senior pet wellness, and more.
Does VCA Fairleigh Animal Hospital offer any promotions for new clients?
Yes, new clients can take advantage of a Free First Exam coupon available on their website.
Is VCA Fairleigh Animal Hospital open on Saturdays?
No, VCA Fairleigh Animal Hospital is closed on Saturdays and Sundays. Please call ahead for any Saturday availability.
What safety protocols are in place at VCA Fairleigh Animal Hospital?
They follow health and safety protocols based on best practices and state and local guidance and regulations to ensure safety.
Are there any vegan or vegetarian restaurants near VCA Fairleigh Animal Hospital?
Yes, nearby you can find Roots (vegan restaurant) and Heart & Soy (vegetarian and Asian restaurant) for convenient dining options.
Which bars or places to relax are close to VCA Fairleigh Animal Hospital?
Nearby bars include Hooka House (hookah bar), Big Bar (cocktail bar), and Derby City Chop Shop (barber and beauty salon) for a variety of relaxing options.
What eateries are near VCA Fairleigh Animal Hospital for a quick meal or snack?
Close by you can enjoy Paris Banh Mi and Bakery, La Bamba Mexican Restaurant, McDonald's, Dairy Queen, and Just Fresh sandwich shop.