Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.1
61 reviews
5 stars
27
4 stars
4
3 stars
4
2 stars
1
1 star
25
- DMDavid MorganOct 20, 20251.0trying to get to a human being is almost impossible if you have a general question. If you are not specific enough the so called artificial intelligence voice hangs up. I will never shop at Best Buy again because the concept of customer service does not exist.
- DPDan PriceSep 9, 20255.0I had the good fortune to get the assistance of Adam to integrate old financial files backed up from my laptop that finally after 8 years give up the ghost. Adam brought to the table ideas that were mission critical in resolution of many years of financial data that I could not live without. These are not vanilla ideas that he spearheaded to get the conversion from old to knew. Kudos to Geek Squad for hiring truly gifted individuals that are wise beyond their years. Can’t recommend Adam & Geek Squad more vociferously…5 stars are not enough!
- JGJim GongwerMar 5, 20251.0WORST customer service EVER!! Local number sends me to a FOREIGN call center that CANNOT help me!! All I want is to talk to someone at my LOCAL Geek Squad. IT SHOULDN'T BE SO HARD!!! From now on Best Buy will be my LAST CHOICE!!
Frequently Asked Questions About Geek Squad
What services does Geek Squad at 5085 Shelbyville Rd offer?
Geek Squad offers tech repair, setup, and support services including computer, mobile phone, appliance, and electronics repair, as well as data recovery and computer support.
Where is Geek Squad located?
Geek Squad is located at 5085 Shelbyville Rd, Louisville, KY 40207, USA.
How can I schedule a service appointment with Geek Squad?
You can schedule service appointments either in-store or online through their website.
What are the operating hours of Geek Squad?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad by phone?
You can reach Geek Squad at +1 502-259-9577 for inquiries or support.
Is Geek Squad at this location currently open or closed?
Geek Squad at this location is currently open and not closed.
What nearby stores can I visit along with Geek Squad for electronics shopping?
Nearby electronics stores include Magnolia and Best Buy, where you can shop for a variety of electronics and appliances.
Are there any furniture or appliance stores near Geek Squad?
Yes, Lovesac and Frontgate Louisville Outlet Store are nearby and offer furniture and home goods you might want to browse before or after your visit.
What recreational or sports stores are located near Geek Squad?
Golf Galaxy, a sporting goods and bicycle shop, and DSW Designer Shoe Warehouse for footwear are close by for your sporting and fashion needs.
Are there any dining options close to Geek Squad if I want a meal nearby?
Yes, McDonald's is nearby, providing fast food options if you want a quick bite before or after your service appointment.