Brand Certified
Best Buy
4.1(5069 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
5085 Shelbyville Rd, Louisville, KY
40207, United States
Certified by Best Buy • Mar 01, 2026
(502) 259-9577
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/ky/louisville/5085-shelbyville-rd-333.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.1
5,069 reviews
5 stars
2,730
4 stars
1,233
3 stars
489
2 stars
193
1 star
424
- HLHalie Leep1 day ago1.0I ordered and iPad that was on sale online for my little girls birthday with 128 gb and they sent me and iPad with 32 gb. When I called they said I could come in an exchange it but when I brought it in they told me they told me that they couldnt exchange but I could return it and then pay the new price for the correct one. Customer service was awful. I shouldn’t have to pay for their mistakes and I’m still extremely upset with them
- HMHeysha Diaz MelendezFeb 22, 20265.0Quickly offered help. Great service throughout. Customer service rep even carried items out to the store front for us.
- RCRush CarterFeb 22, 20261.0Every time I go in I get frustrated by this best buy. I bought a pair of headphones here two weeks ago. They put them on sale and will not do an internal price match. When I bought the headphones they wouldn't let me try a pair on that they had under one of their security cages. What's the point of having demo sets out if you can't try them on? I can shop anywhere online for that. It seems that Best Buy has devolved into a two or more customer class store. If you don't buy their membership then your treated as a sub-customer.
- AWAlaina WatsonFeb 15, 20265.0Best Buy is amazing. I walk in and immediately the Greeter offers me assistance. When I entered the chargers and adaptors area, the young African-American Lady approached me immediately and offered assistance. She is very funny, charismatic, and very knowledgeable. I enjoyed her so much that when I return to Best Buy, I look for her at the Verizon/AT&T Booth. Only excellent customer service. Thank you so much.
- MPMartin PolegaFeb 14, 20265.0Waddled in there looking for a TV mount. Came out with a TV mount AND a soda pop. They have it all.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy on 5085 Shelbyville Rd in Louisville, KY?
Best Buy offers TVs, computers, appliances, cameras, home electronics, and more at their Louisville location.
What are the store hours for Best Buy at this location?
The Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
This Best Buy location offers same-day in-store pickup but does not offer curbside pickup.
Is there wheelchair accessible entrance at Best Buy on Shelbyville Rd?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get service repairs done at this Best Buy?
Yes, the store provides service and repair support, including Geek Squad services.
What payment methods are accepted at Best Buy in Louisville?
Best Buy accepts debit cards and checks and does not require cash only payments.
Which nearby stores could I visit for furniture and appliances around Best Buy?
Nearby, you can visit Lovesac for furniture and appliances or Ballard Designs for home goods and furniture.
Are there any nearby sporting goods stores if I visit Best Buy?
Yes, Golf Galaxy is close by and offers sporting goods and bicycle equipment.
Where can I find mobile phone services near Best Buy at Shelbyville Rd?
Geek Squad and Verizon Wireless stores nearby offer mobile phone and telecommunications services.
What nearby attractions can I check out when visiting Best Buy in Louisville?
You might enjoy shopping at Frontgate Louisville Outlet Store or catching a game at Trinity High School Baseball Stadium, both close to Best Buy.
Brand Certified Facts from Best Buy
This information is certified by Best Buy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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