Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
1,287 reviews
5 stars
724
4 stars
173
3 stars
80
2 stars
57
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude and unprofessional.
Product Availability
Customers expressed frustration over the lack of stock for popular items, particularly new phones.
Appointment Issues
Many customers reported long wait times and issues with appointments, leading to dissatisfaction with the service.
Staff Knowledge
While some employees were noted for their product knowledge, others were criticized for providing inaccurate information.
Store Environment
The store was described as busy and crowded, with some customers feeling neglected or ignored.
- JHjaden herringon6 days ago2.0Went in to get my phones back glass repaired but when i got home and started to use my camera noticed whenever i used .5 it was completely blurry. i don’t understand how them repairing my back glass completely messed with my phones camera…
- YMYamile Miranda6 days ago1.0Horas de espera y al final no resuelven ningún problema, me mandaron de ATT a esa tienda para reemplazar mi teléfono que está en garantía por una mal función de fábrica y solo quisieron repararlo, la persona que me atendió sin ninguna amabilidad , solo me dijo que la compañía me había engañado y que ellos no reemplazaban el teléfono.
- ECEmma ChildressNov 10, 20255.0A family friend of mine had her iPhone stolen. She is in her 60’s so I went with her to the Apple Store to make the process of getting a new phone easier. Rhashan was the employee that helped us. He was so great!!!! He answered all our questions, showed us new features on the 16e & made the process of getting a new phone & chargers super easy. He was our hero of the day! Someone get this man a bonus!! He deserves it.
- JWJoshua Walker-MillerNov 4, 20255.0Jyssica was absolutely fantastic — incredibly communicative, attentive, and made the entire experience seamless and stress-free. Her support and clarity throughout the process truly stood out.
- CAcorey allgeierNov 1, 20252.0It appears that the employees are being pushed more and more to sell AppleCare. This is the second time I’ve had someone try to hard sell me on the coverage and get angry with me when I didn’t want to purchase. Extremely unprofessional way to do business and tarnishes the whole experience. I’ll purchase online next time.
Frequently Asked Questions About Apple Oxmoor
What products can I buy at Apple Oxmoor?
At Apple Oxmoor, you can shop for iPhone, Mac, Apple Watch, iPad, and more Apple products.
What services does Apple Oxmoor offer?
Apple Oxmoor offers technical support at the Genius Bar, computer repair services, and assistance from Specialists for setup and questions.
What are the regular store hours for Apple Oxmoor?
Apple Oxmoor is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is Apple Oxmoor open on holidays?
Apple Oxmoor is closed on November 27, 2025, and December 25, 2025. On some holidays, the store has adjusted hours, such as opening earlier or closing later.
Can I get delivery and in-store pickup at Apple Oxmoor?
Yes, Apple Oxmoor offers both delivery and in-store pickup services.
Does Apple Oxmoor have wheelchair accessible entrances and free Wi-Fi?
Yes, Apple Oxmoor has wheelchair accessible entrances and offers free Wi-Fi for customers.
How can I contact Apple Oxmoor?
You can contact Apple Oxmoor by phone at +1 502-326-2840 or email at oxmoor@apple.com.
Which nearby stores can I visit for clothing after shopping at Apple Oxmoor?
Nearby clothing stores include Ann Taylor, Brooks Brothers, Banana Republic, lululemon Louisville, Evereve, Altar'd State, Tradehome Shoes, and Old Navy, offering a wide range of fashion options.
What beauty and salon options are near Apple Oxmoor for a pampering session?
Nearby beauty and salon options include Charlotte Tilbury, Ecotage, Lush Cosmetics Oxmoor Center, and Regis Salon for cosmetics, beauty supplies, and salon services.
Are there family-friendly stores near Apple Oxmoor, like for toys or entertainment?
Yes, the Lego Store and Go! Calendars, Toys & Games are nearby and great for family shopping and entertainment.